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“Phenomenal customer service from Emmanuel! I went in with my kids to open up their first checking accounts, something I could have done online but wanted it to be a memorable experience for them. Emmanuel went above and beyond, engaging my kids throughout the process, making them laugh, and being incredibly patient when we encountered technical difficulties and it took longer than anticipated. He even fixed additional issues without being asked.When we left my daughter said “that was a 10 star experience!””
8:30AM - 4PM
236 W Dekalb Pike, King of Prussia
Banks
“Amanda can take care of me any day! The calmest PFFCU I’ve ever been in lol. Nah, but Amanda was very patient, friendly and kept me posted on what she was doing instead of just walking away to leave me guessing! Thanks Amanda enjoy your holiday! ?”
“Exceptional service today with Jerome. I went into the bank and made a withdrawal with Jerome . I went back into my car and realized that i needed $100 dollar bills instead of $20s. I went back in immediately but there was someone else that came in literally as I was walking in. Jerome asked if everything was okay and helped me resolve my issueHowever the man in line was upset that we went before him which in retrospect we were just there a few seconds before.Jerome was very kind and friendly. Really recommend this location and Citizens bank in general is a great bank!”
“The extraordinary people who work at this branch are EVERY reason to bank here Warm, friendly, engaging, going above and beyond, The manager is AMAZING, Thank you all.”
“I have had nothing but great experiences banking with them. I was with Bryn Mawr Trust for forty years and grieved for losing it. But, once the transition occurred, I was pleased with the new bank. I’m sorry to read others don’t have this experience.”
“It was not crowded, they helped me deposit a check. They also issued me a new debit card on the same day with my name!!! Never knew they have capability to getme the debit car with name on the spot. Awesome experience!!”
“Working with Reliance has been an incredible experience! Doug is one of the most attentive & helpful people I've had the pleasure of working with. Loans can be stressful, but Doug & his team made the entire process easy to understand & navigate. In the branch, Al was so kind & personable with assisting getting our account set up. We look forward to continuing our relationship with Reliance!”
“I went in on a random Thursday, and even though they were closing soon, an employee named Mike gladly sat down with me to open a checking account. Great experience, Mike was really helpful and incredibly polite. Not pushy in the slightest. At the end he let me know my debit card would be mailed to my home address, and when I asked if I could get it sooner without a moment of hesitation Mike switched up the shipping so that for no charge it would get mailed to that branch in a couple days as opposed to a week (which is perfect since I work down the road). So today I go in to pick it up, and before I could even wait in line, a well dressed woman (I WISH I could remember her name - but she looks like she could be the manager) asked what she could help me with. I told her, and I kid you not she already had the envelope with my card in her hand! WHAT!? I'm a s***** for good customer service, but this place really caught me off guard. 5 stars all around.”
“3/17/22 I went there today with my toddler son and I put him in a stroller before entering and a gentleman that works there opened both doors for me and very nice and directed me where I needed to go after asking a question about my banking needs. Walked up to counter and was greeted and did everything I needed and was in and out within 5 min. When leaving gentlemen opened doors for me again and wished me a nice day . Customer service was great !”
“Yesterday my husband and I came in to see Ms.NATALYA to open and account. The best experience I ever had with Bank of America. We also had other problem she help us with. 10/10I thank u again MS. NATALYA for your service and help.”
“The manager Troy is very personable and friendly. As far as banks go, it’s the people that make the difference. This is a great place to bank if you enjoy friendly service.”
“Yesterday my husband and I came in to see Ms.NATALYA to open and account. The best experience I ever had with Bank of America. We also had other problem she help us with. 10/10I thank u again MS. NATALYA for your service and help.”
Open 24 hours
625 W Dekalb Pike STE 100, King of Prussia
Banks
“I have been a Bank of America customer for almost 30 years. I have been using this branch in 2020 due to some closures this year. Happy with the service every time.”
“I spoke with Scott today about fraudulent transactions to my account, he was able to put me at ease. Thank you very much! He was prompt and pleasant ðŸ‘👔
“Etrade is the best! I have been with them for over 20 years, and they make my online stock investing possible. Their customer service at all locations, and departments are top notch. They are friendly, personable, and never feel like you are bothering them, and they are well versed with factual right on target answers. I love the trading platform...it is so easy to use and understand. Transfer money is available to trade in less than 3 minutes. It's all so good. I feel honored to be a customer.”
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“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”