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“I visited Diamond Credit Union to open a bank account for my non-profit organization, and I must say that Shannon provided an exceptional level of service. Her expertise and helpful demeanor made the entire process smooth and effortless. She patiently addressed all my questions, ensuring I felt confident and well-informed throughout. In addition to Shannon's outstanding service, the friendly atmosphere created by everyone at the bank truly enhanced my experience. Diamond Credit Union's staff went above and beyond to make me feel welcome and valued. Overall, my visit was not only productive but also genuinely pleasant. Shannon and the rest of the team at Diamond Credit Union have set a high standard for customer service that I greatly appreciate.”
“Tom Rhodunda of Meridian Bank was very helpful every step of the way in our home buying process. He was available for every question and concern we had. Whether by phone, text or email, we were always able to reach him at any time. He responded quickly and explained everything so that we were able to keep up with a very complicated and fast-changing market. With his advice we were able to lock in at a lower rate. We grew to trust him more as a friend than a banker.”
“I have nothing but positive things to say about Sharon Sharpe and the team at First Resource Bank. We own a small business and were running into a lot of issues with “big banking” & made the switch, and I’m so glad we did! The app is so easy to use, and already using the chat feature within the app, Kimberly & Terry were so helpful fielding my questions & providing me what I needed. Thanks to all, you make the experience wonderful!”
“We recently purchased a new home where 4 previous buyers, with signed contracts were unable to obtain a mortgage with the National money center banks.. Allen was amazing walking us through the process other banks could simply not accomplish.”
“We made an in-person Account Management appointment and met with Tiffany. Our needs required multiple steps and were time consuming. Tiffany provided excellent, knowledgeable and personable service for our needs. We felt welcomed and valued as members and would highly recommend Diamond Credit Union.”
“Shakira was helpful and did what she said she would putting in my info and helping me apply for a higher credit card. Only problems I've tried to set it up and it's not working. And no one has not gotten back to me. Otherwise goodMn̈ɓ”
“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”
“The staff at this branch is absolutely marvelous. No matter what I ask of them, they are ALWAYS willing to accommodate me.Yvonne was extremely helpful when I was unfortunately involved in a scam. Have you ever had your social security check deposited one morning and then went to make a small monetary purchase with the bank's debit card to have it declined due to insufficient funds. Yvonne kept on top of things and updated in a very timely manner about having my funds deposited back into my account.There is teller who helps me 90% of the time. Unfortunately, I cannot remember her name at the moment. She goes the extra mile for me. I regret I can't remember your name!!!Everyone at the branch is pleasant and helpful. They have a very a positive attitude and always a smile.”
9AM - 5PM
210 Font Rd, Downingtown
Banks
“I love this bank. Historic old farm house in Chester Springs. The staff is pleasant and helpful. Great rates! I stopped in to open a CD and they told me the history of the building!”
8:30AM - 5PM
370 W Uwchlan Ave, Downingtown
Banks
“I worked with Amy Taylor and her team at the TruMark Downingtown location for a Home Equity Loan. They did an amazing job and were always quick to answer all of my questions. I highly recommend this credit union.”
9AM - 5PM
99 Manor Ave, Downingtown
Banks
“Diane was very helpful and even stayed late helping me with some online bill questions.i was at a different location about an hour before an had a complete opposite experience.Diane is the only reason im keeping my accounts with truist”
8:30AM - 5PM
799 Main St, Royersford
Banks
“I haven’t had any problems with Superior Credit Union. Everyone is courteous. Making transfers over the phone are a breeze. Their app is also easy to use. Recently I have closed a longtime account with another local credit union because service has gone downhill. I’m sticking with these guys.”
“This afternoon I needed important extensive documents notarized on a rush basis. Todd Gibbs, the Notary at WFB in Paoli provided excellent service and advice and could not have been nicer about this process. He spent an hour making sure all documents were properly executed.”
“I have found the National Bank of Malvern to be a very friendly family owned bank. The staff is most helpful with any financial questions that I have. Thanks to you all.”
“The Oaks Branch has the best people working there. Extremely friendly and super helpful. I was amazed by the care and interest shown to me during my last visit. Honestly, I wish all locations employed a professional and caring staff like the one found in Oaks. Kudos to the awesome staff!! David W”
10AM - 4PM
1833 E Ridge Pike, Royersford
Banks
“I want to give the teller Kaliyah 5 stars. Her customer service was personal, extremely helpful, professional, and kind! The best customer service I received at this branch.”
“Great credit union! Very easy to work with. Liz and crew made the account opening and loan application process easy and seamless. They go out of their way to help you out! I have a personal and business account with them. Highly recommend!”
9AM - 5PM
159 E High St, Pottstown
Banks
“I love this bank, everyone is friendly. Gavin was my banker that helped me close an old account and open a new one and he did it so fast. I have no problems with this bank so far. I also really love the mobile app, rarely do I need to go into the bank.I do wish they would add a larger sign for the outside of Truist since it can be hard to locate when driving. Other than that, I give this location a 9.5/10”
9AM - 4PM
799 N State St, Pottstown
Banks
“I never have a issue at this location I actually drive out of my way to go here because the woman are always pleasant to work with and very helpful with information. This feels like my home bank they know me and are always ready with a lollipop for my daughter I will not go anywhere else unless it's a emergency.”
8:30AM - 5PM
36 W Ridge Pike Suite 101, Limerick
Banks
“I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!”
8:30AM - 5PM
522 E King Rd, Paoli
Banks
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
“If I could give 6 stars I would. I am currently finishing up the home buying process and I recently had to get a cashiers check from my PNC account to use as a deposit for my future home. I can say without a doubt every time I have gone to this PNC bank on lunch it has been wonderful.I had the pleasure of having Grace help me out and she even went above and beyond when I needed documentation for my lender and had warned me of potential security risks as well. Every single person in that PNC deserves extra praise whether it be the fast and cooperate service Ive always gotten or just how friendly they are when they ask me about how I am doing and keeping tabs on how my house hunting is currently going. Every interaction has felt very genuine, human and positive that is hard to put into words.I have had several banks, and I have also been to several PNC branches which have all been to a high standard. However, this branch in particular blows every other location out of the water. I am truly thankful for the staff and how much they do for their customers.”
“I have been doing business with Malvern Fed Sav Bank for the past 8+ years. The desk service individuals and the tellers are courteous, prompt and knowledgeable. They truly know the definition of RESPECT. I look forward to continuing my relationship with this bank.”
9AM - 5PM
1535 E High St, Pottstown
Banks
“I’ve conducted business in this branch numerous times and have required assistance with some of them. Matt Griffith, Branch Manager, has been extremely helpful in several instances.I came in today requesting a large amount of documents that required him to pull archived materials. He was very patient and pleasant throughout the process, even though I’ve kept him beyond business hours.It’s this special attention to customer’s needs that have kept me a PNC client for a very long time.Thank you, Matt, for being SO awesome!”
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“After a terrible issue with fraudulent activity on my debit card, Pat K was a phenomenal help in filing a dispute and getting my affairs back in order. In fact, everyone at this branch is always helpful to us. We love the family-owned, small town feel in the branch and always recive top notch customer service.”