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November 2023 by Thomas Roberts
They dealt with the insurance. Helped me get the rental. They kept me informed about how the repairs were going. Had my truck ready before scheduled time to b done. The work was great.They even stayed after closing so I could pick my truck up.I would recommend them to anyone who was looking for a repair shopServices: Painting
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September 2023 by Zeyi Wang
Very professional. Work seamlessly with insurance company. Finish my car earlier .Service: Body & Trim
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August 2023 by Ryan Toner
Great work. Great people. Text messages kept me updated the whole time. They communicated 100% on my behalf with my insurance company. They have a relationship with Enterprise so they can take care of you right on the spot. All easy.
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July 2023 by Philippe M
I had a great experience with Mercer Body Shop. They handled the insurance paperwork seamlessly and completed the work on time. Their estimates were the most affordable, and the quality of their service was excellent. Highly recommended!Services: Painting
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June 2023 by John Hammell
Mercer provided great, personalized service. Very friendly staff, and they stayed late on a Friday to finish my repair because they knew I needed the vehicle for the weekend. Highly recommend!Service: Body & Trim
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February 2023 by Susan Kline
Very professional. Staff very courteous. Very pleased with the repairs that were done
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October 2022 by Mary Weller
Excellent service. Caring and respectful personnel.Services: Painting
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August 2022 by Renee Johnson
Excellent job on my repairs. Car was ready when promised and looked great. I’d highly recommend their services.Services: Painting
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July 2022 by TJ Mars
Great job matching the paint on a 2012 year car. Don't see that often from body shops these days. Nice professional folks to deal with. Would recommend to anyone.Services: Painting
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July 2022 by Mary Lorenz
These guys are awesome! After getting into a little fender bender, I brought my 2021 Toyota RAV4 Hybrid into Mercer Auto Body and Smitty made me feel right at home as soon as I walked through the door. He took the time to walk me through what to expect with the work that needed to be done, dealt with my insurance company, and was an excellent communicator throughout the entire process and kept me up to date every step of the way. My car was returned me to cleaner then it was before drop off and the paint was perfectly matched. It looked like I never had an accident at all!I am so happy with my experience at Mercer Auto Body and would recommend them to anyone! I hope I won’t need to return any time soon, but it feels great knowing that I have a trustworthy auto body shop that I can count on to take great care of me! Thanks Smitty and the entire Mercer Auto Body team you guys are the best!
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July 2022 by Julie Visk
Brought my car here after an accident -- was able to get in for an appraisal within a few days (all places I called in the city were at least a month wait time). Smitty was excellent --walked me through what to expect, kept me updated throughout the process, dealt with my insurance company and was sure to check in regarding my preferences and was incredibly accommodating with my busy work schedule. I felt well heard and taken care of during what was a very stressful time!
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May 2022 by Rick M
0 STARS No Customer service Estimate was 6630.00 end up being 8065.00??? was to take 95hrs to fix had the vehicle 6 weeks only one phone call after a month read paper and they disconnected the battery while working on it so got it back the radio didn't work because it lost memory now have take it to the dealer and had to replace the battery 250.00 and was not clean and mirror was not tight, I guess don't inspect the vehicle before pick up told they would call bring back never call had to get insurance involved then they want to get paid for the work that they not do right the first time go after another week go to pick up and mirror was not fix cleaning wasn't the good they didn't care I guess i will fix it myself never call to apologize not the original owner so they haven't been there 40 year like say BEWARE!!!!!!!Service: Body & Trim
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February 2022 by Tim Jack
Great job matching the paint on a 2012 year car. Don't see that often from body shops these days. Nice professional folks to deal with. Would recommend to anyone.Services: Body & Trim
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August 2021 by Nance Weber
Danny and the team did a great job on my Ram pickup. I messed up the driver side door and they did all the coordination with insurance and got it all fixed up... good as new. They even detailed the inside. Great Experience.Services: Body & Trim
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August 2021 by Gary Robins
Unfortunately for me - I need to keep having body work -Fortunately for me - I have Mercer to go to -Great work - Great communication - Handled everything with insuranceLeo and team are greatService: Body & Trim
