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April 2024 by Stephanie Finnefrock
My husband and I flew from FL to PA to help move his aunt to live with us. Our flight got delayed a day, so she had called to let them know we were delayed and that we would be there the next morning first thing to move everything out. The woman on the phone said that was okay she would let the girl who was working the next day know.
Well, the girl the next day told us that the only way she should let us out was to pay the full next month. They do not prorate for move out only move in. We had to pay $270 something dollars (a full month) for 2 hours of storage.
Our aunt can not drive, so it is not like she could have moved herself out. She literally just lost her husband, was having to move our of the home she lived in for 20 years, and she was also making the difficult decision to leave the state and everything she had known behind to live with us. So, to say she accidently forgot what time of month it was and just asked for a little grace for 1 day is an understatement. These people are heartless. Spend your money with with a place that cares.
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July 2023 by Tracyann McCarthy
Not very friendly or accommodating. They are not willing to work anything out with someone who is behind. Even when you want to pay money on the bill, that is not allowed and they want money paid in full or your belongings go to auction. How heartbreaking is that to have your belongings go to people you don't even know as they rummage through your belongings. How sad it is that you want your belongings and want to work something out with this facility. Everybody and I mean everybody has fallen on hard times since this economy has gotten so expensive. Here I'm battling a very bad sickness and only have one income from my husband and we are doing the best we can we tried to explain it to this company they don't really care and all they say is nope we won't accept $263 and you only have until July 5th to pay $760 or your belongings go to auction. I'm so upset that all my hard working stuff that I have in storage, my moms stuff I have from her from when she passed away , my 2 boys things that I have that have passed way will go to somebody who will probably throw this stuff away just because the selfish son of a gun's want all their money instead of working something out with me. Sad when other people in this economic hardship work things out with people why this company would not shame on them and karma will come back and bite them in the butt.
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September 2022 by A & M Friendly Movers
Rock star staff. Ready to help in any way they can.
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March 2022 by A & M Friendly Movers MD
Rock star staff. Ready to help in any way they can.
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December 2020 by Patricia Moidel
I rented a storage unit, in less then 24 hours, I had to cancel. They refused to refund my month. Seriously, less than 24 hours, very unfortunate the lack of understanding.
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June 2019 by joan acosta
(Translated by Google) Place for deposits
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June 2018 by Bonnie Reilly
Loved them. Very accomodating.
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March 2018 by Freda Chambers
Love the rates
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July 2014 by Megan Johnston
My positive comment would be this company has quality units and security. I gave them a 3 because we moved out on the 2nd of the month and they would not work out any credit, so we had to pay the whole month. If you choose to go with them you would need to make sure you move out before the 1st as they will not make concessions for the month, even if you only use the unit for two days (I found this very disappointing and would not use them again because of the final outcome).
