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“Car wouldn’t start
AAA towed it to KS Automotive and they started working on it straight away giving frequent progress reports.
The problem included resetting the computer addressing and replacing a neglected filter for the hybrid batteries and also the starter battery itself.
The car was fixed and checked and I picked it up within 24 hours.
Top notch service from a friendly team!!!”
“This handsome charismatic curly haired man helped me out big time getting my car in and out for a quick oil change and service. Awesome techs and amazing auto shop!”
“The repair process was quick and trouble-free from estimate to repair completion. Very good communication with me on the repair status. The staff was professional, and friendly, and answered questions promptly. They arranged a rental pickup and drop-off. The car was cleaned thoroughly before I picked it up. I have no suggestions on how they could improve. I don't ever want to go to a body shop again, but if I do, I am going to Caliber!”
“Five stars +. We've been clients of Thomas' for 20 years. Great service; knowledgeable and trustworthy. Outstanding automotive service and consult -- a KSQ business gem.”
“The owner provided wonderful service. He was friendly and straightforward. We went to Longwood gardens for leisure and found out we had a flat tire, which sucked. But getting the tire fixed by him kinda saved the mood of the trip. Really appreciated his work and kindness!”
“I have written a previous Five Star Review of Palita's Automotive and want to share once again that if you own any model/year of Land Rover this is where you want to bring them. John, Pat, Chris and the techs are excellent. They can trouble shoot anything! In over four years they kept our 2010 and 2012 Range Rovers on the road delivering care that excelled beyond many typical dealership experiences. They are soon moving into a new facility and although we have recently made a decision to go EV & Hybrid my wife ( Dr. Gail ) and I wanted to thank John once more for his always great care and service of our favorite cars ever!”
“Always a smooth experience with Bavarian Motorsport. They were able to diagnose the suspension issue with our Mercedes GL450, provide a detailed estimate, and repair it quickly at a fair price. Thank you!”
“Best place for oil changes. Staff is amazing, prices are affordable, and there is usually a coupon that will get ya 10% off. It's so convenient and affordable, this is where I always go.”
“Had an alignment done on my truck post accident. These guys did a great job. Customer service is on point. Professionally managed business. Thank you for the quality work.”
“I’m beyond impressed with the service I received getting my Yukon inspected today but I’m even more impressed with how outstanding Bob is as a person and a professional. Thank you for your honesty and integrity Bob I’m very grateful.”
“This business is the fairest auto repair shop I've encountered in my many decades on the planet. They patched a tire for me last week and inspected my vehicle this week. They are very good at what they do and are not interested in selling service that doesn't need to be done yet. I can't say enough great things about this honest establishment. Thank you!”
“This is my auto shop!!! VERY honest! They are busy, but that's because everyone who uses them know they have a good price. Tom is the manager, and he is very accommodating. Saved me lots of money in the last few years. Thank you for everything, Tom!!!”
“John has been a very skilled and accommodating mechanic. There have been times I just needed advice or a small 'fix it', and he was more than willing to help out with out notice. I work down the road from his place and when I drop the car off, he is kind enough to drop me off where I work. I would definitely recommend him.”
“I USE THEIR PARTS DEPARTMENT MORE THAN ANY OTHER COMPANY. HAYES AND TRIP GO ABOVE AND BEYOND FOR ME ALWAYS. DO NOT HAVE ENOUGH GOOD THINGS TO SAY ABOUT THEM!!!! THEY ALWAYS FIND MY PARTS THE FASTEST AND THEY DO NOT COMPLAIN OR GET UPSET IF YOU CALL THEM WITH JUST A QUESTION.DEALING WITH PEOPLE WHO WANT THEIR PARTS ASAP ALL DAY LONG IS TOUGH, THEIR ATTITUDES ARE ALWAYS STILL GREAT.JUST MAKE SURE YOU BRING THEM SOME COFFEE.KEEP IT UP BOYS!THANK YOUJOESOUTH SIDE REPAIR”
“Manny and the other staff here at this location are very polite and helpful!
They are always able to service my car in a timely manner and we are always happy with the results. At the last visit they went over and beyond to help us out. I would highly recommend this location.”
“I haven’t had any work done on my vehicle just yet, but I wanted to give a review based on the experience I’ve had so far.
On my way to Kennett Square, I clipped a mailbox after someone in the opposite lane was veering into my lane, and it damaged my car pretty badly. I was in shock and then became a total mess. After running my errand, I did a google search of body shops in the area and stumbled across Mercer Auto Body. They have tons of great reviews and all of the body shops in the Coatesville area are either chains/franchises, or shops that do shotty work. I walked in crying and both people in the office were SO kind. They took some information from me and verified that they had worked with my insurance company in the past. The woman walked me outside to take photos of the damage of my car so that they could write up an estimate and email it to me instead of me having to drive down there again, even though the shop is only 20 minutes from me. The woman was so comforting and helped me to calm down, which wasn’t in her job description. She was super knowledgeable about my vehicle (i.e. where the sensors are located and making sure they weren’t damaged) and knew exactly what photos to take (I would have just taken photos of the damage and left it there). I immediately felt comfortable in their presence and with the idea of working with them. Mercer Auto Body is a small business and I always prefer supporting small businesses as opposed to the mega-chains who see you as just a number.
Even though the circumstances are crappy, I feel much better after having gone to Mercer right after the accident and feel that my vehicle will be in excellent hands. Thank you both for being so kind and comforting and making time for me. I very much look forward to working with you.
For reference, the photo is my car BEFORE having it repaired. I will provide an update once the repairs are complete, and I’m sure I will have nothing but great things to say then, too!”
“Awesome experience and great customers service. Bryan works on both of our cars and have had nothing but praise for this company.Services: Air & cabin filter replacement”
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“Fantastic experience! They were able to get my new transmission installed in a few days and I was back on the road in no time. Quick convenient service. I didn’t have to wait weeks for an appointment either. Campanella’s was able to service my car the day after it was towed in.”