-
November 2024 by Daniel Tvarozna
Horrible service waited 2 weeks for a wrist brace because they were filing with inaurance...was told everything was good and covered as well as a paper receipt, stating zero is owed ...then over a month later I get a bill for the total price... If they would have told me that I would have told them to keep the piece of junk I could have got something better for half price at walmart
-
June 2024 by Charles Kleinman
Receptionists are nice. The 1 lady I dealt with for my c pap was very nice. But the other woman who runs the sleep department is so unprofessional.
-
May 2024 by Mindi Dively
They close at 430p just a PSA
-
May 2024 by Terri Zeris
Everytime you order they change the rules. I've encountered so many problems with this place its unbelievable. Shows why they only have a 2.8 rating.
-
January 2024 by American G.
This is a rip off operation. You can buy supplies for less on Amazon than the copay with insurance. They also stop being in network with your insurance and never notify you. They need to be investigated by the government.
-
November 2023 by Virginia Filimonov Snell
Treated me with grace,taught me how to use C pap supplies , Today is 7-14,-23 ,just got all new supplies easy to reorder Thank you,Virginia Snell
-
November 2023 by Jake Kearney
Billed us for two months of rental equipment on the first bill they sent us without contacting us about the equipment being rented. When we called about it wondering why we were billed twice in our first bill, they told us, as a courtesy, they wouldn’t bill us for the THIRD month. Ridiculous. Filed with the Better Business Bureau.
-
September 2023 by Mary Kay Venet
Be warned!!! Go anywhere but here!!! They are unprofessional and expect you to do thier billing footwork for if you express any frustration with repeated requests for repeated information they will threaten to deny you medical supplies. Real nice folks there hold your health over you head while they try to gouge money from your pocket and your insurance. I would rate negative but it isn't an option
-
August 2023 by Jennifer Wiedeburg
I’m from out of town and needed help with a piece of equipment. Staff went above and beyond for someone they most definitely did not have to . Words cannot begin to express my appreciation for them, it’s nice to know kindness still exists .
-
July 2023 by Virginia Snell
Treated me with grace,taught me how to use C pap supplies , Today is 7-14,-23 ,just got all new supplies easy to reorder Thank you,Virginia Snell
-
January 2023 by Flyfisherman Little Juniata
Billing for items never received
-
November 2022 by Steven Stackhouse
Absolutely the worst place I ever dealt with . Staff is very argumentative, they don’t even call you and let you know that your stuff is in and try to tell you it’s your fault because you should have called and asked about it. You have to consciously follow up with them . Jessica makes you feel like she is doing you a favor by waiting on you. The absolute worst customer service I have ever seen in my life . Everything is out of stock . If there was a negative star rating that’s what they would get from me. A 3 week script took 8 months to get in . When you walk in they are more interested in making you put on a mask that no one in the office is wearing then saying hello or what they can help you with .
-
November 2021 by BUBBIE WATCHYADOIN
The place is very clean.. Everyone I've dealt with over the the few years of being disabled are very pleasant and inform you on everything or anything you may need. While there I took notice to the employees wiping & cleaning because of co-vid & just for germs before the epidemic started. I would tell any one to get there supplies from Walnut Medical. I wouldn't go any where else.
-
October 2021 by Barb P.
We needed batteries for my friend's mobility scooter. The location in Indiana is permanently closed, so I tried another medical supply business. They gave me a card for a sales rep, who referred me to Joe in Johnstown. I called and left a message for him. He called me back and I explained what I needed. He said he'd have to check with his supplier and get back to me. When he called me back, the cost for the batteries was $100/ea, plus shipping. In the meantime, I called battery warehouse in Johnstown. They had the exact same batteries, in stock for $35/ea. When Joe called me back, I thanked him and said we'd be going with Battery Warehouse. The BW guys even installed the batteries, and told us Walnut Medical gets batteries from them all the time. Hell of a markup!!!!
-
August 2021 by Donald McMullen
I just spoke with Chris in the C-Pap division. She was extremely knowledgeable and friendly. It was the most productive phone call of the week with all of my issues being taken care of in less than 10 minutes.
