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April 2024 by Anthony Fortunato
Great service they did a great job with replacing my window. Very happy
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April 2024 by Joe Reid
Customer service at it's best. Can't talk to a real person to get a quote.
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March 2024 by Robert Morris
Horrible service
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February 2024 by Jeremy Harding
Tried to call! Could not get to a human to ask my specific question! Refuse to use satellite ever again. All a small town guy
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November 2023 by Christian Gohn
If I could negative stars I would. The store manager is as unprofessional as they come. He uses foul language with customers and is just down right rude. I have dealt with more professional people at the McDonalds drive thru. The store is not open the hours that are posted, I had to make multiple stops at the location to actually catch someone. Today, I waited for nearly 20 minutes for someone to come to the window. I would never recommend this store to anyone.
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August 2023 by Paul L Armstrong II
The technician was awesome! He did great work. The rescheduling of two consecutive days and almost third was not awesome.
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June 2023 by Amanda Bernstein
They were good besides I didn't get my window stickers back
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June 2023 by David Schmitt
William repaired my windshield in no time. He was always professional on the phone and in person.
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May 2023 by David S.
William did an excellent job repairing my windshield. He's a professional!
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April 2023 by Michele Butler
Booked an appt online for the next day (that showed avail time) dropped my vehicle off 1 hr early, 5hrs later still did not hear anything from tech so ride 40 mins back to Safelite to see my vehicle has not even moved. The gentleman at the counter said they work on dropoffs in between appts, I explained to him that I did have an appt and showed him the confirmation text and email. He said this is considered a drop off to which I asked them how do I make an appointment he then shows me the exact website I scheduled my appt on in the first place. Just wondering what the sense in scheduling an appt online is for if you are considered a dropoff instead of an appointment, makes no sense to me
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July 2022 by Matthew U.
Nobody likes having to need a windshield repair. Especially when it is no fault of your own. On a recent commute to work I ended up behind a semi carrying rock. One of those rocks flew off the back of the trailer and smacked my windshield and cracked it. As soon as the rock hit, I knew I was going to need to a repair. Luckily for me, my insurance had me covered and sent me here. It was going to be an early day and a long day for me. I showed up when they first opened for the day and hoped that I would get in and out as quickly as possible. This is the only thing that went wrong, the time it took. I thought I was going to be out of here quicker than I thought, but I ended up leaving here a bit later, no biggie as I was with a fixed windshield. I came in, gave them my information and took a seat in the waiting area until it was done. It is a small waiting area with a lot to offer. They have coffee available if that is your thing, chairs aplenty, television, and charging ports all over the place if you need to re-up your phone. While you wait you are given updates on the status of your vehicle and they even took me out to see the finished product before I left. While they were waiting for the glue to dry they also do a thorough carpet cleaning. They did an overall great job on restoring my windshield to pre-crack status and I was on my way for the day. Just hate that the song is stuck in my head all the time now.
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July 2022 by Cody Gumbita
I highly recommend the Johnstown office for any windshield replacement needs. The technician, William, that came to my house did an excellent job. He was courteous and it took slightly over an hour. It was much cheaper than I anticipated.Service: Auto windshield replacement
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June 2022 by Trent Norris
Had my windshield fixed in under an hour. The staff was polite, courteous, and very informative
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May 2022 by Velista Bennett
Very pleased and satisfied with the service. The serviceman kept me informed with the steps of the repair. Service was quick and professional. I highly recommend them.Service: Auto windshield repair
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April 2022 by Cody G
I highly recommend the Johnstown office for any windshield replacement needs. The technician, William, that came to my house did an excellent job. He was courteous and it took slightly over an hour. It was much cheaper than I anticipated.Service: Auto windshield replacement
