-
August 2024 by Jocelyn Chisolm
did an amazing job with repairing the crack in my windshield, much appreciated!
-
August 2024 by Shawn
Great price. Great installation person and it didn’t take him an hour! Great quality too!
-
August 2024 by Trevor Tustin
Robert did an amazing job on replacing my windshield, very friendly and good communication with the process of the job. Thank you!
-
July 2024 by Justin Deiter
I had Safelite come to my house and replace back windshield to my suburban. The tech's name was Roger and I cannot recommend him enough. He did excellent work and great attention to detail!
-
April 2024 by Joe Tommasini (jtom27)
I had the windshield in my Tesla replaced here. When I got it back the windshield squeaked horribly and I had to bring it back to be reinstalled.
Fast forward to a month later the inside cabin camera on my car was not working so I made a service appointment at Tesla.
They found the camera was not connected and the housing for the camera was not installed correctly when the windshield was replaced.
I called safelite to be reimbursed for the fees Tesla charged me to fix the problem that was caused by safelite. They told me I should have made a service appointment with them first and refused to reimburse me for the 100 repairs that they caused.
If I have an issue with a camera in my car I’m not calling the windshield company I’m calling the dealer. This was just a sorry excuse to not pay for the mistakes they made.
I do have to add I did not deal with the manager at Safelite Johnstown but the “1-800” number for Safelite. The manager at this store was nothing but helpful and friendly but I do not recommended ever using Safelite when they don’t own up to their mistakes.
-
April 2024 by Anthony Fortunato
Great service they did a great job with replacing my window. Very happy
-
April 2024 by Joe Reid
Customer service at it's best. Can't talk to a real person to get a quote.
-
March 2024 by Robert Morris
Horrible service
-
February 2024 by Jeremy Harding
Tried to call! Could not get to a human to ask my specific question! Refuse to use satellite ever again. All a small town guy
-
November 2023 by Christian Gohn
If I could negative stars I would. The store manager is as unprofessional as they come. He uses foul language with customers and is just down right rude. I have dealt with more professional people at the McDonalds drive thru. The store is not open the hours that are posted, I had to make multiple stops at the location to actually catch someone. Today, I waited for nearly 20 minutes for someone to come to the window. I would never recommend this store to anyone.
-
August 2023 by Paul L Armstrong II
The technician was awesome! He did great work. The rescheduling of two consecutive days and almost third was not awesome.
-
June 2023 by Amanda Bernstein
They were good besides I didn't get my window stickers back
-
June 2023 by David Schmitt
William repaired my windshield in no time. He was always professional on the phone and in person.
-
May 2023 by David S.
William did an excellent job repairing my windshield. He's a professional!
-
April 2023 by Michele Butler
Booked an appt online for the next day (that showed avail time) dropped my vehicle off 1 hr early, 5hrs later still did not hear anything from tech so ride 40 mins back to Safelite to see my vehicle has not even moved. The gentleman at the counter said they work on dropoffs in between appts, I explained to him that I did have an appt and showed him the confirmation text and email. He said this is considered a drop off to which I asked them how do I make an appointment he then shows me the exact website I scheduled my appt on in the first place. Just wondering what the sense in scheduling an appt online is for if you are considered a dropoff instead of an appointment, makes no sense to me
