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August 2023 by Jennifer Cogan
They went to lunch and are suppose to open back up and I waited and waited while they sat in the back laughing at me waiting
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May 2023 by A.P
Old lady at the front gave me a VERY hard time depositing my rent money onto my card. She called a manager because she couldn’t COUNT. Or maybe it’s because IM BLACK???
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April 2023 by T O
They don't answer phones worst pharmacy to go to. Yall need to step yall game up
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February 2023 by Desiree Tapanes
unnecessary attitudes from people who give false information on their whacky pharmacy schedules that they’ve finally fixed. told me the pharmacy would open in half an hour, waited just to be told no pharmacist. then when I said I was upset, was told I could go elsewhere. real great customer service when you wasted my time for life saving meds.
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December 2022 by Sam Miller
I hate that you literally can never know when you can or can't get your meds. Short staffed or not, people need their meds. They go days without being open.
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December 2022 by Ronaldo
I know the pharmacy is busy, and likely understaffed. However, I have called the pharmacy for an hour, and no one picks up. Twice I have gone in the Pharmacy has been closed due to no pharmacist. Frequently, they are running like chickens with their heads cut off trying to get prescriptions filled and tend the drive through and answer the phone. Rite Aid needs to staff these stores properly. I am always thankful to my pharmacist and the techs behind the counter, but customer service is beginning to lack at no fault of the workers at the Central Ave store. The pharmacy brings customers into the store, if the pharmacy isn't operating properly, then other sales also decrease. If people can't get their meds, their shots, and ask questions, it becomes a significant issue. People are going to start taking their business elsewhere.
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November 2022 by Jason Hazlett
Rite aid to be my pharmacy for many years however recently the one on Central avenue in Johnstown is horrible they have a shortage in the pharmacy on employees and on your short on a pharmacist as well so they're closing it various times throughout the week with no rhyme or reason so you better call ahead to find out if they're open before you drive over there
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July 2022 by The One
Staff is helpful & friendly
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May 2022 by Donald Hochstein
I actually enjoy working with all of these people on my many meds. They are all very courteous, knowledgeable, compassionate and professional. It makes me comfortable to know that I can trust them to " get it right " on my behalf. Dr Don Hochstein
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March 2022 by Lisa Albright
The staff is always friendly and helpful. The store is clean and inviting.
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March 2022 by Kristina Collins
Do not schedule a Covid test here if you do not drive they will not do it. My sister needed a test done for her work to state she is negative so she can go back. We get there and the guy comes out and says you have to be alone in the car. We explain she doesn't drive and we both have our masks on and he says "Well, come back when you learn how to drive." and walks away. This Covid is bringing out the negative in everyone. I can not wait until this is over.
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January 2022 by Kris C
Do not schedule a Covid test here if you do not drive they will not do it. My sister needed a test done for her work to state she is negative so she can go back. We get there and the guy comes out and says you have to be alone in the car. We explain she doesn't drive and we both have our masks on and he says "Well, come back when you learn how to drive." and walks away. This Covid is bringing out the negative in everyone. I can not wait until this is over.
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December 2021 by Christopher Hicks
Everytime I call they put me on hold and never get back on the phone complete wait of time
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August 2021 by nancy Fairbanks
Always nice friendly people treat me with respect
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July 2021 by Tammy Burgan
Always professional and friendly.