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“Amazing customer service. We had gotten our wifi gateway from them and it was all around enjoyable and the hardware is amazing and the stuff we’re incredibly nice and understanding. Plan to do business here in the future”
“Great team of people who are very friendly and client oriented! Definitely recommend this location to those looking for great service and new better solutions for phone and internet!”
“I switched recently from Verizon & I'm more pleased with att on both service and customer care. My hubs took me in to the Elton rd, Johnstown store get him on his plan the other day and trade in an old Samsung phone for a 24 ultra. The dude was super helpful and helped us make some adjustments to the plan itself. Extremely pleased with care and service.”
“Fantastic experience, was with straight talk and ever since Verizon bought them out we've had nothing but issues that couldn't be remedied. We finally had enough of it and went to see what cricket had to offer at the store, was not disappointed.Extremely competitive pricing, great deals on phones and above all I have to say staff "Shelby" put in a lot of effort to transfer from straight talk. Staff was well educated on the products provided and made the transfer as seamless as possible.I would highly recommend for people who aren't looking to sign into a contract with a expensive major company, they use the same AT&T towers that everybody else does anyway.”
“owner contacted me after I went to store, never saw that before=10 out of 10 thx guys I went back and bought new phone and wifi today=young man at store knew his stuff, thanks guys!”
“Nathan was so helpful in setting up my new phone and retrieving data contacts, pictures, etc. after someone stole my old phone. many thank yous to Nathan, A.J., and the rest if the Verizon crew that helped us recover from the theft.”
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“I would like to say that At&t support on my phone were helpful. They were adsolutely terrible. The app does not work properly, the 4 reps and supervisors, and over an hour on the call did not resolve my problem. It took another trip to my local at&t store in the Galleria Mall in Johnstown, pa to get my problem fixed. The two reps, Kelsey and Autumn were phenomenal in helping me resolve all my issues and questions. They should be in charge of your phone loyalty and supervision. Your current phone reps should be ashamed of themselves. Their personal skills and empathy are terrible. I was a just a number in their calls to get done for the day. Kelsey and Autumn changed all that and saved you a loyal customer. They are excellent people persons and a great asset to your company. I would hope all of your employees are like them, but that's just wishful thinking. Thanx girls for your expertise and your caring personalities. God bless you.?”