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September 2022 by Kenneth Harris
Very nice crew
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November 2021 by BJ Alcantara
Thanks to Katie and the rest of the Laurel Nissan team.. Awesome customer service with with no pressure buying. We are really happy with our purchase and will be purchasing our cars from Laurel Nissan in the future.
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October 2021 by Chris Acey
Robert made buying our new Pathfinder one of the best car buying experiences we’ve ever had. Majority of the paperwork was done in advance. He was a very knowledgeable and professional individual who appreciates teaching owners about their new vehicle. Future vehicles will be purchased from Laurel dealerships, and Robert.
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September 2021 by Robert Himes
Tiffani helped us find the vehicle that best fit our needs. She was very patient and devoted a lot of time to us answering all of our questions. She took us through the whole process until we drove our new car off the lot. She was very knowledgeable and professional.
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July 2021 by Len Monto
After purchasing a used Rav 4 from them on May 22 I encountered a problem with a soft brake pedal which I had to pump to get the brakes to work. I made 3 calls and a email to Laurel Auto Group to talk to them about resolving the problem. I got a voice mail message each time saying they would get back to me which they never did. There was no reply to my email. Very poor service after the sale. Now I need to spend money getting my brakes fixed after spending over $20000 for the car only a month ago.
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April 2021 by Dan Curry
I wouldn’t let Laurel Auto Group rotate my tires, let alone buy another vehicle from them. Terrible customer service. 10 out of 10 would NOT recommend! Buying experience was not bad because they want your business. But don’t expect them to do anything for you after the purchase. Apparently when your air conditioner doesn’t work in a $21,000 vehicle, it is from wear in tear on it. (Purchased December 2020, and never used the AC one time, until March). They choose the cheap and easy way to do things in order to get by, and pass along all of the problems to their customers. BUYER BEWARE! Shop at Tri-star, Hillview, Memorial, or ANY PLACE ELSE!
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February 2021 by Noel Acosta
Love these people, they know nissan.
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January 2021 by Susan Adams
Took my vehicle for scheduled maintenance all were courteous friendly and did the service in a timely manner
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November 2020 by Renay Churilla
They are always professional, courteous and do things right. They go above and beyond what you expect and are very accommodating. I highly recommend Laurel Nissan.
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November 2020 by Robert Mayercsik
I would recommend Laurel Nissan to everyone. Ryan and Bob were great help. They were extremely courteous and they sell a top notch car. I am very satisfied with the whole experience.
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November 2020 by John Herman
Very friendly customer service and did the service greatly
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September 2020 by John Joseph Lindsey
Good. Katie was great!
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August 2020 by leo Grage
Good service bad music:)
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July 2020 by Abbey Eppley
Mark Shaffer was extremely professional, answered every question I had and the finance team was very helpful in explaining everything! I’ll be definitely going back when it’s time for a new Jeep ?
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June 2020 by Keenan Gillin
These guys are extremely professional and keep you updated on the status of your vehicle. Obviously if you take your car there to get worked on you'll pay dealership prices. But you do get exceptional service.