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November 2023 by Ann D.
I will not be buying animals from this shop ever again. They do not health check and sell animals "as is". Never should a breeder sell an animal "as is"... red flag. At first I had a great experience with this shop and thought it was a cute little place. However..... I have purchased many rats from them and- they all have died suddenly. I have been owning rats for 11 years and NEVER have I had rats die on me suddenly. What's worse, I had purchased a female dumbo after getting two other top ear girls from a breeder she got my other two females sick and then 2 died the other had to be put down. I had boys from gittlers as well and they died very suddenly just recently. I am experienced with rat care having them on high quality food and the proper care, lots of free roam time and appropriate sized cage.... this experience is unbelievable heartbreaking. Don't buy animals from here you're better off going else were
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October 2023 by Kimberley Brown
This place has been around since I was little. Nice locally owned place. Unfortunately like every where prices are going up but for the location I’d recommend going here over a dollar general or other store. Shop local!!
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October 2023 by Lori Myers
This place is still the best! All of the negative reviews must be from competitors, because they're false. I was actually scared to go in because they say it has a bad smell. UNTRUE. Im going to cut this short, rather than point everything out. EVERYTHING they are saying is absolutely, 100% FALSE. Gittlers is still the place to go for knowledgeable owners, healthy pets, and all of the pet supplies you can imagine & then some. If you don't go here for your pets & their needs, you're missing out!
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August 2023 by Clint R
Great place to buy pet supplies locally. It's been around forever.
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August 2023 by Kerry Dollak
Packed full of just about anything you need. Pricey in some areas, but economical in other areas. Good healthy fish for purchase too.
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August 2023 by Kim Walden
The place does smell worse than other pet stores i have been in. Tim working was short and rude, the hours are til 5/6pm when most people get off work can go but because Tim wants to go home and watch tv and pretends he's in charge when it's mommy and daddy.
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August 2023 by Stacie Stuart Clarkson
Always so helpful. Stopped in to see about an algae eater for a small tank. After explaining the tanks condition, he concluded that I'm feeding them too much. He didn't try to sell me anything, just gave me the advice I needed. That is why I have been a life long customer.
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August 2023 by Tiffany Sanders
I was waken by a lady who works here this morning she was beating on my door like the police. When my husband came to door she was very rude to him. Asking us rudely to move our vehicle for the tree service. Would she have spoke. To a white man like that or even me if I came door? No so take your prejudice back up to Richland we’re you belong!!!!
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August 2023 by Michelle Shawgo
It's not like the big chain shops . The owner has so much knowledge about the products and pets.
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July 2023 by Tiffany S.
I was waken by an employee if gittlers on Ohio street. She was beaten my door down like the police. All she wanted was for me to move my car for a tree service. I work over night this was very rude. Second off I live on the opposite side of Ohio my yard and driveway are none of her business. Would she have been so rude if a black man didn't answer. Would she has been respectful to me if I answered. This lady owes my husband an apology. Just as she walked across the street to do this morning she needs do the same and come apologize to my husband
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June 2023 by TheIceBreaker50
Buy everything from here. From my dog to my snake. Got pretty much everything. Always had the greatest interaction with the owners.
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June 2023 by Dawn Davis
What kind of critter do you need stuff for? Doesn't matter - they have it! Right reasonable, too ;)
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May 2023 by Greg Walters
Do not purchase their animals.I agree 100% with the other 1 star reviews. The place is gross, the animals are all miskept and neglected. We made the mistake of buying a cockatiel because it was $80 cheaper than petco, great, right?Nope, they lied about the birds being hand-fed (ours was terrified of our hands for months), our poor bird had 2 avian yeast infections that the vet said could have only come from the pet store (and that most of their other birds most likely have it) That costed us over $1000 to get corrected needing to drive 3 hours to an actual avian vet in Washington DC. I initially called the store to explain the symptoms and the lady that works with birds was very rude and just told me to call someone else and wasn't even interested in hearing what I had to say.I'm the first person to advocate for shopping at small businesses, but DO NOT GIVE THIS PLACE YOUR BUSINESS.
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March 2023 by Stephanie Huff
I used to love going to this pet store but anymore it is so nasty in there and the people that work there both have attitudes all the time and seem like they hate their job? Also there is open beer in the fridge where they keep live worms...bc tim drinks all day there? Why did they have to get so nasty? It's a shame bc this place use to be something to look forward to...now I hate that they are the only option for live feeder food..bc I wouldn't take my money there otherwise...
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March 2023 by Golden queen K
Some stuff is over priced, the place is dirty and smells so bad anytime I walk in there I literally have to hold my breath and THEN walk in bc if you’re breathing in as you walk in WOW, and anyone who’s been in there knows what I’m talking about!!Also, the son used to be so down to Earth and happy going now he’s always drunk and stumbling around. (As the dad does also he’s got a friend up front mainly in the summer time drinking alcohol together hanging out during store hours.)I’ve seen dead fish stuck to the filters, floating on top the water, other fish eating at the dead ones. (Keep in mind I mentioned to them about the dead fish, THEN I went there 4 days in a row to see if it was handled and Nope) Some of the other animals in there They have housed together when they shouldn’t be! It really is a bummer that they’re the only pet store (besides Petco which is in Richland!)Shop/Enter at your own Risk!!! ?
