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February 2024 by GENE
Awesome people to rent from clean trucks great service
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August 2023 by Chris Marshall
Family had a reservation on a Sunday. No one was there. Had to drive 80 miles out of the way to pick up another truck Had to wait until the next day to pick up the tow dolly. Truck had the wiring harness for the tail lights, turn signals and brake lights mangled in the overhead door. I fixed the brake lights and turn signals so we could drive it safely. Nice truck otherwise. Rented Appliance dolly was trash. Straps were completely broken. Penske corporate make it right in the end.
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August 2023 by Patrick Massino
Trucks are a dime a dozen, but what truly sets these folks apart is their genuine kindness, eagerness to assist, and meticulous focus on the little things. In our search for the best rental solution for our video production company, we scouted around like anyone else, and without a doubt, we've found our go-to team in Justin, Madison, & Tiffany at Penske. In a world where relationships often take a back seat, they prioritize building meaningful connections, making them a rare gem in today's landscape.
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July 2023 by Edward Smolski
Excellent experience. Thank you Jessup Team.
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November 2022 by David Smith
Charged me $445 for fuel claiming I didn’t return unit with exact amount. Looking for receipt now to get my money back, the people that I dealt with to get the unit, perfect… the ones in accounting, horrible.
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May 2022 by Francis Crevatas
The old timer at the pumps for the gas accounts is great. Very friendly and personable. The guys inside for service on the night shift are amazing and usually pretty flexible for weekend drop offs. Never anything but the best service from these guys.
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May 2022 by Greg Duncan
Rented a 16 ft cabover with a lift gate got the job done quite the procedure took me an hour and 15 minutes to get my truck even though I had a reservation. The girl helped me was nice but didn't really seem to know what the hell she was talking about told me my truck wasn't dock height when it really was wanted to charge me extra for insurance when I showed her paperwork that I already had it so it ended up costing me an extra $60 cuz I didn't have time to argue and fight with them but I needed the truck so what am I going to do do your research before going here
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May 2022 by Jeffrey Herbert
Had every cigarette. Socket blown from defective gps cord15inLater back on the road with no paperwork to signLoved it
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December 2021 by kevin cow
Alot of junk for sale and you just stand in the parking lot hopefully you can get ahold if your sales man. Nobody on the premises are aloud to help you.
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October 2021 by Brian Vicki
I reserved an available truck for my moving date. They called me the day before asked me if I could switch dates. I told them no because a lot of planning was involved and needed to move on this day. They told me that's fine and that a truck would be available. I show up and they didn't have a truck available.. so after all the coordinating with people helping and having work off I can't move.... unbelievable.....
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June 2021 by David Atkinson
Rented a 26’ truck on 6/5, had to wait close to an hour and a half for them to clean and fuel it after I was quoted 30 minutes why I was on my way there. Inconvenient because it was hot out and I just wanted to get moved but No big deal the young guy at the counter was apologetic. I ran the truck 46 miles. I returned the truck later that night after fueling it at the Sunoco in dunmore. It was returned with a full take minutes the maybe 3 miles. They have been trying to charge me for roughly 20 dollars for six gallons of fuel. The way they play around with your bank account with deposits, charges, and refunds is definitely all over the place in my opinion to try and confuse you. I called them over the denied charges as I do not keep more than a few dollars in that account at any given time unless there is a charge I know going out. I have a receipt of fuel purchase and let them know that, they cancelled their attempts of the charge for 6 gallons. I am a truck driver by trade and you can pump atleast that much if you take your time into a full tank, I feel that it was just a scam for a few bucks extra on top of the already expensive rental compared to uhaul. I will not be using them in the future.
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June 2021 by Thomas Nunes
Friendly helpfully staff , outstanding service
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March 2021 by Johnathan Anderson
As advertised, truck rental and return with a smile.
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December 2020 by KR Transportation Solutions
Great place to lease or rent from.
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November 2020 by Deana Morris
Chris and Kristen are a great team
