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9AM - 1:30PM 2 - 5PM
551 Washington Ave, Jermyn
Post Offices
10AM - 7PM
The Mall At Steamtown, 100, Scranton
Post Offices
“The most pleasant experience I ever had in a post office was this one. The lady at the desk was so fast and kind. She knew everyone in lines names coming for their mail and had the line moving so quick. Wow kudos to her ? if everyone treated their jobs so great and their customers the world would be a better place! God bless her ?”
“The office at Clarks Summit was not scanning my packages when they were leaving their office, which caused packages to lack tracking updates for weeks in some cases, unacceptable. It caused many issues for myself and my customers. I brought it up to them though I’m not sure what was done to fix it, if anything.I now prefer to work with this office instead, they’re always kind, conversational and they SCAN MY PACKAGES when they leave their office.”
“This is a very impressive post office. It is so impressive that even I would be inspired to sit on the steps and paint Scranton from this vantage point on a sketch pad with a pencil. But what do I know? I’m just Tiffany. I’ve only gone to the Louvre Museum in Paris, France multiple times (most recently with my fiancé) and seen art students and scholars all over the city being inspired and living their best lives.
Wait, was I supposed to write “charcoal” instead of pencil because everyone hates writing with the wooden sticks? Grow up.”
“I went today to get passports for two adults and three children. The staff was amazing—so patient and helpful. Jane made the entire process smooth and effortless! We were in and out in 30 minutes!”
9:15AM - 1PM 2 - 4:15PM
1812 N Main Ave Ofc, Scranton
Post Offices
“Good post office. The woman at the desk was just slightly short with me when I asked a question, and completely misunderstood my intent. She turned a corned after the interaction, though. Overall solid service and a well run location.”
“This place has changed and gotten much better since they got rid of that old postmaster Ann whatever her name was. She always smiled but had no idea what was going on in her own office. The place used to be Non-Stop mismanagement and issues every day with packages and our mail and days with no mail. Sometimes the mail would come at 8:00 a.m. or noon or 4:00 or 7:00 p.m.. Nowadays there's rarely a problem and things seem to run a lot smoother. Even the carrier guy says it's a world of difference and less people quitting since she was let go. Her and her assistant at the desk that used to be there we're just horrible to customers and rude unless they knew them personally. I always felt like I was on defensive walking in and there was an ax to grind. Not anymore of the new postmaster seems wonderful and always smiles and as courteous. Glad to see the new postmaster knows how to do his job and run his ship. No more waiting 10-15 minutes in the lobby for service or to have something looked after. Good job”
9:30AM - 12:30PM 1:30 - 4:30PM
95 Church St, Jessup
Post Offices
“Very pleasant experience! The gentleman behind the counter was very polite and helpful! He answered any questions I had with no hesitation! Great customer service!”
“I went here on my lunch break from work to mail two larger envelopes. The woman at the desk was super friendly and the transaction didn't take long at all. I was in and out within minutes. I always enjoy visiting this post office for the small town feel and staff friendliness. In my experience, it's rarely ever super packed like other "big town" post offices.”
“USPS in Olyphant, Pa is great! Very Friendly and knowledgeable! However there’s one employee that works at this location that goes beyond customer service and being helpful! She’s actually Amazing with great personality and I actually drive the further distance to go to this location because it’s exceptional. Thanks Erika for always extending your kindness and to the friendly staff . Much Appreciated!! ??❤️”
“Recent visit to this PO turned out saving me a few dollars. The cheerful gal at the counter, told me of a cheaper way to send an important letter. She saved me a few dollars and helped with filling out the address.”
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“Staff is very friendly and always so quick. I ship quite a few things for a small business and always look forward to walking to the post office because I know it will be a good experience.”