TD Bank is a financial institution that has received mixed reviews from its customers. While some customers have had positive experiences, others have expressed dissatisfaction with certain aspects of the bank's services. The staff at TD Bank is generally described as friendly and efficient, with one customer praising a particular employee, Trina Wills, for handling an issue quickly and effectively. However, some customers have reported feeling disconnected from the bank and have expressed concerns about the low interest rates on their accounts compared to other financial institutions. One customer highlighted the $3 non-TD Bank ATM fee as a significant drawback, and mentioned that they try to avoid using their TD Bank card at non-TD Bank ATMs. Additionally, some customers have reported experiencing understaffed branches, where employees were not prioritizing serving customers. Despite these concerns, the bank's extended hours, including being open on Sundays, are seen as a positive by some customers. The bank's small perks, such as lollipops and pens, are also appreciated by some customers. Overall, the reviews of TD Bank suggest a mixed experience, with some customers finding the staff and services to be satisfactory, while others have encountered issues with fees, interest rates, and staffing levels. Customers are encouraged to form their own opinions based on their personal experiences with the bank.
Love TD bank! Above and beyond caring for its clients! Thank you TD!
January 2024
I love this TD Bank location. Really nice staff, especially Trina Wills, who was at the counter. She handled an issue I had quickly and efficiently and got me on my way! I thought I’d have to wait around to be handled by one of the reps at a desk but Trina called me over and jumped right into action. Thanks!!
December 2022
I had a pleasant experience with Jacque. She was extremely helpful when I needed to open a new account
