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April 2024 by Gail
I've now gotten 4 dresses/gowns for 4 of my most special occasions from Berta Sawyer. My most recent purchase is for my son's upcoming wedding. Their inventory is extensive and unique. Their staff always makes me feel like I'm their only customer and really do listen to their customers needs.. I highly recommend the store, the staff and especially their inventory.
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October 2023 by Mireille Bettinger
I had a wonderful experience with the staff at Berta Sawyer and found a beautiful, unique dress for my daughter’s wedding. Lena was fabulous with the alterations I requested. I couldn’t have been happier. Many thanks!
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October 2023 by Audrey C.
Excellent personalized service and a beautiful selection of casual and dressy clothing .
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October 2023 by Jodi Costin
Berta Sawyer is the best place on earth to shop for your special occasions. They also have beautiful clothes that are so different and amazing. Lela and Sara now own Berta Sawyer for the last year and they have really stepped it up and make you feel so welcoming and special. Fanny who is my stylist and the rest of the team are the very best to work with. The whole store was just remodeled and is beautiful. They all make you feel so special and so does the rest of the people that work here. You won’t be disappointed!!! Jodi Costin
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August 2023 by Terri R.
Let me start by saying I never write a review. I bought a designer dress for my daughters wedding that cost $1,400 and I spent $345 in alterations. It was beautiful when I picked it up. Mid way through the wedding the dress came apart. I was embarrassed when a friend pointed it out to me. I brought the dress back and asked for it to be repaired and felt I was due some form of compensation due to the malfunction by either the designer or store owner. I wasn't expecting a full refund but some amount of compensation. Alteration fee, store credit etc. I was told there was no malfunction and that my dress would be fused back and that's it. If there was no malfunction why would they need to fuse it back. I believe I was lied to and will never shop here again!
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July 2023 by Carol A.
Very expensive boutique with limited selection of casual and formal women's clothing. Most of it is outdated.
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June 2023 by Julie Schneebele
I had an excellent experience with Lela and her staff. She altered my wedding dress. When she saw my dress, she knew exactly what to do to it to make it what I envisioned. She made me feel beautiful and comfortable in my wedding dress. She also completed everything in a timely manner. The bustle she created for my dress was also something unique I had never seen before (both an under and an over bustle), and I received many compliments on it throughout the night. Thank you, Lela!
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January 2023 by Julie Harris
I had an excellent experience with Lela and her staff. She altered my wedding dress. When she saw my dress, she knew exactly what to do to it to make it what I envisioned. She made me feel beautiful and comfortable in my wedding dress. She also completed everything in a timely manner. The bustle she created for my dress was also something unique I had never seen before (both an under and an over bustle), and I received many compliments on it throughout the night. Thank you, Lela!
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September 2022 by Shelley Desman
Was great expérience got the outfit I saw on facebook thanks so much
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June 2022 by Sara Linke
grandmother always got dresses from Berta Sawyer from years and years ago with lots of success but from the moment we walked in, the atmosphere was very uninviting. The staff was not welcoming and was very bossy towards us and towards their coworkers. My grandmother was looking for her dress for my wedding and it was the most unpleasant experience. During the first fitting, the seamstress was the most impolite, rude, unpleasant, disrespectful women. It seemed like she was in such a rush to get us in and out like she forgot who her customer was, an older woman that is slower moving. She did not listen to our opinions or what we wanted for her dress. She was too concerned with what bra she needs to be wearing. During the second fitting, my grandmother couldn't step up onto the fitting platform because it was too high of a step so we used a low step stool during the first fitting, but this time the seamstress had the audacity to just lift my grandmother up onto the platform. I'm sorry but you do not pick someone up/touch someone that you do not know and you do not know their health issues. That could have been a lawsuit if she got hurt in any way. It was unnecessary and uncalled for. Again, the seamstress was all about the correct bra and said she needed to have another fitting with the correct bra. Yes, I understand she needs the proper attire but you can still fit the dress to her. Making another fitting just because of this was absolutely ridiculous and we called and spoke to Sarah and she was absolutely amazing and helped us the best she could. We didn't need another fitting we just came for the last try on and pick up. Sarah was the only staff member that was kind and accommodated our needs. Before Sarah got there during our last try on the staff member who assisted us led us into the dressing room and was helping with the dress and then heard the door or something and just left the dressing room and left the door wide open. Who does that? There is an older woman getting changed and she leaves the door wide open. That is inconsiderate and rude. The overall cost of the fitting was absolutely absurd! The cost of the fitting cost more than my maid of honor's dress and her fitting combined and she only had a hem, some of the dress taken in, and straps made. Berta Sawyer is an atrocious place to shop for a dress. We will take our business elsewhere because we will not be disrespected like how the staff at Berta Sawyer treated us.
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October 2021 by Andrea Masket Love
Personal service with a smile. So helpful and plenty of options. Need an apt. So no crowds. Beautiful store filled with beautiful merchandise
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October 2018 by Debbi Kaner G.
Great experience today at Berta Sawyer. Compassionate saleswomen and Jan the owner made a bad situation into a easier experience with a positive result. Thank you to all.
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June 2017 by Charli Desman
The sales women are amazing. They know what would look good on you even if you don't.
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December 2014 by Paige Levin
If you're over sixty, Berta Sawyer provides some refined apparel. Regardless of your age, they sell some elegant evening gowns. This store is a throwback to classic boutique shopping. The clothing is very nice and prices aren't cheap. But the staff is knowledgable and you'll find things you'd otherwise be unable to track down. Parking is available in the lot behind back. #Jenkintown #Shopping
