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January 2023 by Bazil Green
Joe was very good and educational about maintaining my fish tank
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January 2023 by Bryan Dethloff
Extremely knowledgeable and great follow thru.
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January 2023 by Dee C. (Dluv)
My encounter with Joe was strictly accidental. The best accident ever! I was in the market to buy a fish tank but needed help with setup and maintanence questions. (Last time I had a fish tank was over 20yrs ago before I left for the Air Force. I know technology had changed). When I called aquatic start trying to find its location Joe answered, he informed me of location but services I needed store did not offer. Disappointed but not discouraged- Joe talked to me and guided me thru where to buy equipment I needed, the cost and why I needed certain things in order to have a healthy environment for my babies. Joe offered to come to my home, he became available every time I had a problem (ammonia spike-using tap after to clean off media HOB) or question or just advice on something I wanted to try. All most one year later, my 55 gallon tank began to leak, Joe to the rescue. Frantically I called Joe, he explain to me after several questions what the problem was how to prevent mistake happening again. How to move forward with not only a upgrade but where to get all that I needed at reasonable cost.Keep in mind all this had been over the phone. I have never met Joe in person but, believe me when I say he is a kind patience informative humble Genius. Currently, my 75 gallon tank is crystal clear with eight juvenile red belly pirhanas, one 2 inch armored pleco with plants.This review I wrote after looking online for a aquarium store near Delaware, hopefully my future residence. I came across the store reviews. Needing to co-sign on the greatness of JOE and his expertise. Aquatic Starthas an asset that catapults it’s business to one of the best in the aquatic world- Joe. Joe knows!!!
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January 2022 by Kim C
The fish tank I inherited from an old coworker, was becoming a bit much to maintain and even though I tried my hardest. So to make sure I didn't kill the fish (she kept them alive for 4 years), I decided to hire a professional. Upon searching, Aquatic Start had great reviews, friendly and helpful on the phone and was able to come out super quick.When he arrived, he was knowledgeable and recommended some items. He doesn't sell any product, but was nice enough to go around to the fish store and pick up a new filter and such.In the end, fish tank looks much better. fish are a little upset, but should acclimate quickly.
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January 2022 by Jason Diefenderfer
Joe and Josh helped me move two 400 gallon aquaponic tanks, and they were professionals through and through. Joe had great insight into potential upgrades for my equipment, and was able to stick out the move with me for 10 hours. Halfway through the day, my car broke down and Josh was super accommodating. He let me ride with him, stayed with me while we figured out the tow, and drove me back to the car when the tow arrived. I cannot recommend these guys highly enough. Not just for maintenance needs, but for transportation and consultation as well. One of the best customer service experiences I've ever had.
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January 2022 by Andrea Denish
Joe has been servicing my large, saltwater tank for years. My fish have been healthy and the tank is clean. Makes the fish hobby much more enjoyable when you have someone with the right equipment to care for the tank.
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January 2022 by tracy west
AMAZING!!!!!! Joe came out and completely transformed our tank to pristine condition. So knowledgeable and great customer service. Went above and beyond. Would highly recommend. 5 starsTracy and Becky Warrington pa
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January 2022 by Gage Billingsley
While it’s unfortunately that I live too far from this business, I’m very happy with the advice they have provided over the phone for a novice like myself. Very friendly and always willing to give solid advice.
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January 2021 by Joanne MacHugh
Joe from Aquatic Start provided me with exceptional care for my aquarium. I had a concern with my aquarium and he responded immediately. He diagnosed the problem and completed all the care in a timely fashion, providing his expertise in an emergency. I hired Joe for the maintenance of my aquarium. My aquarium is now flourishing! I highly recommend his service.
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January 2021 by Anthony Gagliano
Joe has been servicing my fish tank in my home for 6 years. He always goes the extra mile to make sure the fish are health and the customer is happy. A winning combo!
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January 2021 by Hannah Wolf
5 Stars for Aquatic Start! I found this company to be reliable and knowledgable . The owner of the company, Joe personally responded to me and answered all of my questions. His pricing was very fair . He updated my tank and i could not be happier with the results.
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January 2020 by Ivan Zivanovic
I have no experience with actual company other than the fact that Joe answered my call and dealt with me on the phone and provided small fish tank advice even before I asked for any service. That’s a company I would invest in as far as I am concerned.
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January 2019 by Ann Evans
Overpriced ,work is sub standard, spends most of his time many inappropriate comments to women in office, tried to speak with him to no avail
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January 2019 by Chuck Fresh
Very fair prices, excellent service. Joseph and Michael are super professionals who really know their stuff. I never realized how much chemistry and biology are required to maintain our office's salt water tank! They installed our new under-tank filtration systems and did some plumbing work for us too. I wouldn't trust our aquarium to anyone else.
