Verizon staff are very helpful and eager to assist customers with problems, providing good service. They are especially appreciated by seniors and veterans, creating a welcoming environment. One staff member showed dedication by working for hours on a complicated porting issue, making it the best experience the reviewer had with Verizon. Overall, the team is committed to helping, and customers value their assistance, especially when facing technical challenges.
Awesome experience, they’ll go over your options and help you find the right solution!
January 2025
Walked in needing to complete a ~60 second task. Stood there for 10 minutes without even being acknowledged. When I asked for help, the response was rude. Once I was finally helped, it did take less than a minute. Just poor customer service.
January 2025
Staff are very helpful when I visit with a problem they solve it, no problem. I'm glad we have them near to help us Seniors.
