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April 2024 by Celeta Smith
Ryan assisted me with a credit card consolidation loan. He's solid and I highly recommend him for all your lending needs.
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March 2024 by James Gerken
Very professional and helpful, definitely recommend
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December 2023 by Chris G
Very friendly and welcoming staff!
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September 2023 by joanie blasko
I love the location that I am at I never had a problem with this Bank wonderful customer service highly recommended
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June 2023 by Jamaica branch
They have a very knowledgeable bank manager he is amazing!:
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November 2022 by Jim C.
This bank gives me a hassle every time I make a purchase and try to withdraw cash. They hate giving you your own cash. I have banked with much smaller banks and never had an issue when I needed cash. What kind of bank doesn't keep cash!!! Dollar bank sucks!
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March 2022 by Matthew U.
Another location that I have stopped at for my vehicular banking. I am starting to feel like Dollar Bank quite possibly could be the best option to do all my vehicular banking. Maybe even consider opening an account with them. This location is located up off of Route 30 near the turnpike interchange. if you have your eyes completely on the road at all times, you will not see it as it sits up from the road and might not be able to notice it. That is unless you intentionally go up that way for Starbucks. Pull up and you can tell it is a newer location because of the style of the building. The lot is actually set up nicely and easy to maneuver. Drive up ATM was of the newest technology. Few taps of the fingers and I was able to do my thing and be on my way. Only if all banks were like this where they take deposits no matter what.
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March 2022 by rocket star
Dollar bank is not what it once was. The customer service went down hill, if you have a business account you have to talk to the business employees which are pretty much useless and really don't care about your needs, your lucky if they even return your emails. There is no follow up at all. I have a business and personal account here and I am seriously thinking about switching to another bank for both. Not sure what has happened to this bank, I think it's because there employees at least some are working at home and just not doing there jobs at all. And the bank is letting them get away with it. I have no choice but to call the number for business and I get someone from the Pittsburgh location which is bad because they are the worst, they pretty much let the employees run the place. Sometimes when I call the number I hear kids crying in the background it's ridiculous. Then they tell me to hold on while they go tend to there crying kids, or finish there workout, or finish there yard work. This is why the world is so messed up. What happened to the days where you had to show up at the office on TIME every day, and actually do your job for the full 8 hours?
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January 2022 by Chelseyy Ann (Chelseyy240)
I'd really like to give them a better rating.. but it's hard to do at this point.I will say I havent ever had an issue with the staff being rude or anything of the sort.What I do have an issue with is.. I keep getting sent cards that the chip doesn't work. Additionally, the entire top plastic coating peels off very quickly. It's very simple to get a new card... at $6 a piece. Why do I have to keep paying for cards that stop working or literally fall apart in such short times? It's getting to be frustrating.
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November 2021 by Tabatha Rush
I love the employees at this location. Especially Taran!
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October 2021 by No Name
I started an account here when I moved to Pittsburgh back in 2014 I've been a long-standing member of this bank prior to this I've never had such s***** customer service recently I've been harassed by the bank manager to close an account that I've been keeping open due to a secure credit card she took it upon herself to close the account herself by cashing it out and then sending me none of the money that was in it with no retribution to the bank they will do anything to screw you over they sure do more for themselves
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September 2021 by Graced Gaming24
Horrible bank they completely screw you over every chance they get definitely filing a lawsuit
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February 2020 by Valerie McDonough
Very nice and efficiant people. Thanks.
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October 2019 by Lisa Kolano
Very helpful and nice tellers...
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June 2019 by Don Urbano
Terrible branch in Norwin
