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June 2024 by phil martino
Everyone was friendly.
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April 2024 by Casey Osterberg
Had PNC since 2017. Today I was treated like a criminal and they hadn’t ask for me to update in 8 YEARS! Which means they haven’t been validating my ID during the withdrawals I’ve made over the years. When I was asked today to do that I had questions and everyone passed the buck. Yes I as upset, due to the fact I didn’t have time to come in , but they refused my withdrawal until I complied. And also to be told to shut up multiple times and given hostile attitude and then withheld my money from me. The they told me to leave the branch. Nah that isn’t going to fly. Yes I did call the one lady a B but she was mentally absusive and I’m not going to tolerate that kinda service. I filed a formal complaint to corporate and I will be receiving MY MONEY out of MY ACCOUNT. just remember catty ladies, we employ you. We pay your wages.
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January 2024 by Brandon J Reed Sales consultant
Between being given bad information by the branch office..The mobile app not working..I would not recommend
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November 2023 by Tyler wensel
I was just there today, I went to withdraw money. The lady said "you're giving me red flags", I provided my ID, address, and most recent transactions yet I was treated like a criminal. This branch has always been mismanaged, and appears to hire people with limited customer service capabilities. I would recommend going to another branch.
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September 2023 by Matt Powell
I went into the bank to close my account and Javan was so nice during the process, I work in banking and appreciate how he kept his promise to me in checking my account to close it at the earliest it could be. Definitely the guy you want to do your business with!
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July 2023 by lex lang
Very rude customer service. I sold my house and was withdrawing money like I have done multiple times at a different PNC since selling my house and now all of sudden this bank wants to verify my wire from my house. And are being extremely rude with me when I ask how much longer because I’ve sat here for 30 minutes already
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July 2023 by Joe Cadile
Got a new debit card in a couple minutes
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May 2023 by Kara
Absolutely terrible, dismissive service. My husband and I have five accounts between the two of us but because I keep a small balance in mine, when I went into the branch they did not take me seriously at all and charged me a fee for paper statements that I cancelled over a year ago. We are switching banks asap and I would not recommend PNC to anyone.
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December 2022 by Jacob K
Slowest, least efficient, and most incompetent bank staff I've ever seen; even closing my account was a chore. It's like they get off on wasting your time. PNC in Indiana PA has been a joke since the Phialdelphia St branch closed.
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August 2022 by Christine Calhoun
Always courteous and helpful.
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July 2022 by Deb
Very pleasant
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June 2022 by Matt Fairman
Since my Better Business Bureau complaint my issue was resolved swiftly, I am frustrated to find out that all it would have taken was verifying my ID at this branch, that is all they had to do but they refused, I was treated like I was committing crimes and even after it was all cleared up still getting some weird treatment from staff like "I am suspicious".It's a shame you have to go to such lengths for people to assist you, you would think just doing their job would be good enough..
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April 2022 by David Horchak
I am very satisfied with this branch and all of the employees I dealt with. However they have closed so many branches that this is the last one within 100 miles and I worry it's just a matter of time before it closes. If I wanted an internet bank I'd get one that offered a whole range of services over the internet.
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October 2021 by Deb Filler
Very pleasant
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September 2021 by Trey A
Tellers are very helpful. But the staff have no idea what is going on. Yet they'll call you to see if you want to open a credit card with them consistently.
