I had a random $36 service charge from my savings account, I asked questions the day I opened an account and I was only told about the $2 service charge on the checking account. I will be calling in tomorrow to get my money back that you guys took from me and I will be closing my account since your customer care is terrible
November 2023
I've been banking with 1st Commonwealth bank for over 20 years, we have always had excellent service until today my wife was having trouble with her card so she stopped by the Southtown plaza branch and the teller was incredibly rude. I would beware of going to the Southtown plaza branch. We won't be.
January 2023
If you like Western dated times banking, and very poor, out of date practices of banking. Bank with them. Nothing is convenient, secure, and very very behind times. All of these banks make a ton of mistakes, losing money, getting more money. Go to pnc and you'll be appreciated, updated with times.
