-
March 2023 by Carol Greco
Excellent service! Always pleasant and helpful!
-
January 2023 by Anjelica Derian
Worst post office! Mail gets lost regularly, never receive many items, they sign for your restricted delivery for you without ever checking with you! It’s really bad!
-
January 2022 by Nell Richardson
The only problem I have is the guy who works here. He isn't the greatest.
-
September 2021 by Jayson Cable
Whoever is delivering the mail to the Clinton area should be FIRED!!! I'm not getting my mail or packages. Instead I'm getting other people's mail and packages. I live in a community that utilizes mail lockers, and this is EXTREMELY frustrating. I've complained twice to the supposed Post Master General and NOTHING has changed. I'm still missing a pkg that says it was delivered 4 days ago to a mail locker.....just not my mail locker!!!! Would give negative stars if possible.
-
April 2021 by Ash
I've always had good service at the actual post office, but whoever is delivering mail to the Santiago area NEEDS TO CLOSE THE MAILBOXES PROPERLY!!!! My mailbox closes. I close it everytime I get my mail yet the next day there it is wide open and ALL OF MY MAIL IS WET! It's not just mine either. I see other mailboxes hanging wide open as well. This, to me, is unacceptable. I had a bill from the IRS that I could barely read because it was so wet!
-
March 2021 by Dennis Pellett
As worthless as a screen door on a submarine. I paid to have next day delivery, which they failed to do and then refused to refund my money. I was told by the person in charge of this post office they assumed the address would be closed and they decided not to deliver my package. They were very disrespectful. I would recommend using another source of delivery service. If I could give negative stars it would be a negative 10.
-
December 2020 by Cindy R.
I concur with Meghan, the employees at this post office do not care and the Manager is no help at all. My mail is often, as is my neighbors, delivered in the wrong box. I have been told many times over the years that they will 'talk' to the postal carrier but nothing ever changes. They do not care and know that they are employed for life, there is no need for customer service. I don't need them to be my best friend but doing their job is really not too much to ask. If you hate people, do something else for a living, don't work at the desk of a post office. I am giving one star, but that is because I am not allowed to put '0' stars.
-
January 2020 by Michael Boyd
No kiosk. It's 2020, every PO needs one of these.
-
December 2019 by Megahn H.
The employees at the Imperial post office are very rude. They have bad attitudes and clearly don't like helping customers. They act as if it's an inconvenience for them to do their job.
-
January 2019 by Matt H
This is a fantastic post office. The ladies at the front desk are extremely helpful and go the extra mile for their customers. I overheard one woman calling other USPS distribution centers looking for a wedding dress that had shipped from Europe, to make sure it got to the customer on time, EVEN THOUGH the customer ordered it last-minute. This place is nothing but courteous and good at their jobs.
-
January 2018 by Junk Mail
They just can't seem to put mail in the correct mailboxes. GPS, tracking, and scanners are not enough. Some common sense is needed. Maybe manners as well.
-
January 2018 by Zack Betke
Nice people but very small inside