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May 2024 by Courtney Myers
Rude staff! Wishing I had gotten her name. Went in there with my 11 month old daughter. We had gotten $500 worth of stuff. So we had used the shopping carts that were outside. The older lady that had helped us lifted the cart out of her way with my child in it, when she could have simply went around us. Makes a remark saying we don’t usually bring these carts in. We brushed it off, no big deal. Then to walk out of the store as we saw she puts road cones where the carts were. Then we, the customers, had to move them to put the cart back. We had gotten two pairs of shoes and 3 things of clothing. Didn’t know we were suppose to carry it all around plus our child. Not to mention we could tell she was miserable as over hearing her conversation with others. This wouldn’t be a big deal if she wasn’t so snobby about things.
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April 2024 by Nate H
Terrible customer service and do not listen to the sales team. Was told by sales girl there that Carhartt does not sell the particular coat in a long. I took her word for it and bought the coat. That night I looked it up and found that Carhartt does sell it in a long. When I went back to the store, they changed the story that “they do not sell a long but Carhartt makes it in a long”. I asked if I could return it then since it was not worn and I was misled during the purchase. They would not budge on their return policy regardless of them being at fault. Horrible customer service. Make sure you research what you want and if the company makes it how you need it before you ever purchase anything from here. I’d recommend going elsewhere.
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February 2024 by john buckeye
Need some work on phone skills...Great store and new owner has made many wonderful upgrades...
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January 2024 by roni stiger
Lots of inventory in a small space, but helpful, knowledgeable staff & nice selection. Never come out empty handed.
Update 1/5/24 understand this store has new ownership & made some changes in policy, services offered, staff, & inventory, so this review may not longer be applicable.
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January 2024 by Tony Kessler (Skellobissis)
Updating this review due to new ownership. My original review is still below.
I have been getting my boots from Marks for 7 or so years, bought all my socks, Carhartt hoodies and multiple coats and even some cast iron cookware. It was time for a new pair this year so I went back. It was the middle of the day during a weekday and I had the store all to myself. I heard the bell in back go off when I walked in, I waited 15 minutes before anyone came out to help me. The woman who was "helping" me seemed put off that I had questions about finding an insulated pair of boots and frankly was just rude. I will take her advice however and go online to find a pair of boots I like, but I'll be damned if I give them any more of my business after the way they treated me.
(OLD. These people know how to fit your boots to your feet, I'll never buy boots anywhere else again.)
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October 2023 by Cody Kapp
Great selection of boots they even pit on like a wax/oil coat for added water protection. Only down fall. Is. They have a very tiny amount of EE wide boots. Great service Great atmosphere as well.
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September 2023 by S B
Great place .....it definitely changed with new owners not sure I like it had to hunt for prices it's like they try to hide the price ...reminded me of being in the Redwing store
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June 2023 by Reuben A Stugart
Good pants and good boots here. Prolly other stuff too. Oh yeah, socks.
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June 2023 by Arlene Reed
My favorite place to go for boots and clothes. Great selection. Great people!
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April 2023 by Dallas Shaefer
The hours posted to google don’t match the actual hours. Might be best to call first. Drove an hour to get here and they’re closed. Sunday is by appointment only.
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February 2023 by Ben Wilson
A huge selection from this *I'm freezing- impromptu road trip to Eagles Mere.
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December 2022 by 570 MTG!!!
Great people. Costumer services was amazing. Helped my daughter find her boots she wanted for her dance. Thank you. Great quality of products
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December 2022 by Reuben Stugart
Good pants and good boots here. Prolly other stuff too. Oh yeah, socks.
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November 2022 by Jeff Banks
Great store, small business owned, love it. Can't think of shipping anywhere else.
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November 2022 by John Bush
Nice place to shop for shoes and clothes. Staff are great
