-
January 2024 by Tracy MacPherson
Awful and no reaponse to my issues. So not Marriott and w.e only stay at Marriott properties.
-
January 2024 by Greg Firmbach
The location of this hotel is great for us. We have stayed at this hotel on numerous occasions and keep coming back. The hotel is not brand new but well kept and clean. The staff is the best... Friendly and accommodating. We'll be back whever we are in town. THANK YOU!
-
December 2023 by Jeff C
Had an amazing stay here! Everything was clean, hotel staff was friendly, and breakfast was great. The housekeeping manager, Jackie, was very friendly and does a great job maintaining the place!!
-
November 2023 by Chris Mendez
Most amazing place to have a hotel and the staff where amazing made my stay like I was family always greated with a smile always asked if I needed anything place was very clean and had all the top places to visit as a passerby staying here was my favorite hotel as I have Ben traveling would recommend to anyone that will be staying in this areaRooms: Room was very spacious and clean was amazingNearby activities: Many places to eat amazing restaurants around hereSafety: Very safe always has somebody to ask for help if needed very light and very safe place to stayWalkability: Places around here are safe and nice to walk beautiful parks and amazing viewsFood & drinks: Breakfast was what I needed to start my day and was provided to me with care
-
November 2023 by Lisa Hicinbothem
The room was spacious and clean. The staff were incredibly friendly and helpful.
-
November 2023 by J B
Traveled here with a sports team. It was exceptionally clean and fairly modern and i was pleased beyond my expectations. Good value and well run. Thank u!Rooms: Very clean!
-
November 2023 by Chris Conway
TERRIBLE EXPERIENCE!! This hotel CHOSE to host our hockey team and put themselves on the list. We rented 20 rooms totally over $10,000 and within 12 hours of arriving started to receive threats of kicking us out because they could "hear too many foot steps" and "the kids were playing football in the parking lot" at 2:00pm in the afternoon! At 8:45 PM they called the police to come and kick us out. The front end manager walked into one of our families rooms without consent! When the police arrived I had 5 kids in my room playing cards on the floor. We were told we had 2 hours to leave the place, with NO WHERE to go as we were 5 hours from home. The hotel & local police were OK with putting minors out on the streets with no where to go. The staff is rude and they allow people to "live" there with HUGE aggressive Rottweilers. DO NOT STAY HERE. This location does NOT represent the MARRIOTT brand. DISGUSTING!!
-
November 2023 by Vishal Saxena
The rooms are decent - access to the rooms looks sad - definitely not worth the Marriott badge!! The corridors were smelly and poorly lit- not enough sound barrier - you could hear everything across the room walls..
-
November 2023 by Laura Sarno
DO NOT STAY HERE WITH KIDS!! AND IF YOU DON'T WANT TO BE PRACTICALLY ATTACKED BY A VICIOUS ROTTWEILER IN THE HALLWAY. WE WERE TOLD BY THE FRONT DESK TO LEAVE AT 10:30PM WITH THREE SMALL CHILDREN FOR FOOTSTEPS IN OUR ROOM OVER THE RECEPTION AREA! MIND YOU THERE WAS HAMMER AND NAIL CONSTRUCTION HAPPENING AT 7AM, DOGS BARKNG ALL NIGHT LONG. Absolutely APPALLED at the management and staff at this DISGUSTING overpriced place. Take this review into SERIOUS consideration because they WILL call the POLICE if you make ANY noise at all including walking around in your room. Front desk female walked into my room with my kids inside USING THE TOILET and see NOTHING WRONG WITH THIS. We are doing everything in our power to have this woman fired and suing Marriott hotels.
-
October 2023 by Rachel A.
this is a 0 rating for this hotel. I was forced to give 1 star but 0 is better more accurate review. very outdated. black water came up from the drain in the tub. dogs barking in the middle of the night. and the hotel chose to kick out a family paying full price and give their room to a homeless people. overall distrusting. I will consider ever using a Marriott again
-
October 2023 by Marquitta Madison
Got a complaint b4 10pm was in room 225. Next morning a barking dog wakes me up....mind you there was only 2 ppl in my room. Maybe next stay will be better. ??♀️
-
October 2023 by Lindsay Morin
DO NOT STAY HERE WITH KIDS! We chose this hotel because we have stayed at other TownPlace Suites with our kids and each stay was easy and pleasant. Unfortunately, there were many issues with this place. It's dirty, smells like stale smoke and pungent weed. Also this hotel does not have the pull out couch that it advertises. Instead the couch flips over to create a hard service that you can drape a sheet over. It's not a bed by any means and most certainly suitable for children. I discussed these issues upon arrival with the staff and she knew that it wasn't actually a bed as advertised but that's all they had. It was so awful and uncomfortable for my kids. The front desk decided to investigate weed smell around midnight by knocking on doors. Great way to deal with this....wake everyone up. Completely ridiculous. Don't stay here, find another place.
-
September 2023 by Benjamin Cooper
Stayed there on two occasions thus far. Will plan to do so again. Rooms were clean. In-room kitchens were great (both the quality of appliances and the pans/dishes/etc).The included breakfast was very good (Townplace, please make the beverages in the refrigerator at breakfast colder than room temperature, they were never cold…my only recommendation for improvement for the entire hotel). Customer service was very good during all my interactions with staff. They have some nice outdoor spaces with table seating and umbrellas. The pool was never open when I was there so I can’t comment on that. Always plenty of parking. A ton of restaurants, grocery stores, etc very close to the hotel.Staff went out of their way to help me locate an important item I left behind after one of my stays. Very much appreciated it. Thanks TownPlace Horsham.
-
August 2023 by Marco Castelluccio
It is a nice place to spend a weekend with family or a spouse.Nearby plenty locations to shop or shop for food plus decent restaurants in the area. It's a nice drive from NJ nice scenery if you like country and / or farm land.
-
August 2023 by Samantha Bennett
Overall, the stay was very nice. The service staff was sweet and accommodating when our air went out. However, the pictures of the room were very different than the hotel website (maybe in the middle of a renovation?). The rooms seemed as if they needed some updating as do the hallways of the hotel. Great option for a room with two groups of people.
