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“Had a wonderful experience with Rossi W. Very personable, knowledgeable and made the efffort of adding a line to my account quite smooth.
This is the kind of service I’ve come to expect from being an AT&T customer for 30+ years, and I was not disappointed.
Rossi is your go-to at this location.”
“Great service!!! Been going coming to them since I was in middle school, now I’m graduating college never disappoints also the prices are unbeatable, very friendly, always makes you feel comfortable and i’m always satisfied with ALL my electronics.”
“Mo is so kind and attentive to his customers. He spends extra time and goes the extra mile to ensure customer satisfaction. Various products were thoroughly described to us which aided in allowing me to make the best selection for my device. Would highly recommend coming to Verizon in Richboro and asking for Mo!”
“I was recommended by a T-Mobile associate to IGenius , do to a ongoing issue with my phone & once I got here I felt welcomed and they were able to help with the issue, & have been coming here ever since !”
“It’s hard to believe that this could happen leaving a Verizon store, but the above-and-beyond service I got for more than a 90 minute tricky problem had me leaving feeling I was royalty—or at least had 2 personal assistants working diligently on my behalf.
Possibly because their fraud department was protecting me from identity theft, my desire to reactivate a former line required internal security clearance second only to the CIA.
Jake, leading the way with intelligent support from Mike, figured out a peculiar glitch and stayed with me every minute of the way through a series of well-intentioned but arduous steps requiring repititious validations and obstacles taking—seriously—over 90 minutes. Jake stayed focused and non-exasperated with the security people even when we had to repeat tests…and like a good coach, sent me encouraging glances when my own patience wavered. Mike showed a lot of common sense and real involvement with the mission.
I give these guys the highest marks in seriousness of purpose AND empathy. What could have been a nightmare became a warm collaboration.”
“Larry and Mohammed @the Frankford Ave AT&T store absolutely saved the day!! I had visited another store first actually the Grant Ave store to transfer from Verizon to AT&T …BIG MISTAKE should have STARTED at the Frankford Ave store because the associate at Grant Ave gave me false information and I was ready to just return the phone and stay with Verizon ..but decided to stop by the 8920 Frankford Ave store to see if possibly they could help and Larry and Mohammed absolutely did not disappoint!!! My sister and I entered and were greeted IMMEDIATELY by these two gentlemen then after I explained what I needed they responded with “no problem we can definitely do this “ and in FIVE minutes had me up and running WITH MY NUMBER PORTED OVER ( the Grant Ave associate said this “was not possible” and made me get a new number ,which was so stressful bc I’ve had the same phone number for 10 yrs imagine a decade worth of business contacts, friends and accounts needing to be contacted about a number change YIKES )and I did not understand bc i own my phone and it’s not locked etc …none the less Larry and Mohammed were super nice ,very professional AND extremely knowledgeable and informative of different services offered and policies and when I said 5 min I am so serious!!! In 5 min my old number was ported over to the new phone and all of my anxiety literally vanished so fast I actually cried bc I was so relieved and grateful and I really felt that the other store associate wasn’t listening to me and just wanted to get a sale and then leave for the day without really trying. Needless to say I am EXTREMELY SATISFIED and if you need ANYTHING from AT&T GO TO THIS STORE and see Larry or Mohammed they will not disappoint and they both are super nice and do their jobs FAST!!! I will not go anywhere but this store !!!”
“I had a great experience at this location! Ariana helped me with my issue immediately and was able to get me a new phone up and running the same exact day! Will definitely be going back to this location!”
“Kamelia was great she explained everything to you, transferred all our information from our old phone to the new phone. Definitely recommend seeing Kamelia and this store.”
“Amazing customer service! Jordan, the Store Manager provided exemplary service, additionally the other 2 employees that I interacted with were top notch. I am very pleased with the level of service and professional exhibited at this T-Mobile location.”
“I had a great experience with the Sales Representatives in the Abington Township.
The Sales Representatives were friendly, polite, professional, and knowledgeable about the products, and services that the store provides.
I highly recommend family, and friends to visit this store.”
“Kirandeep helped me set up a new account/phone over a stressful situation my dad got me into… Kirandeep made this transition seamless and pleasant!!! Top notch service!!!”
“I dealt with Jackson for an issue with my laptop. Jackson was very professional and knowledgeable. Only thing I have issue with is if someone would promptly call and inform on an update.”
“Can't say enough good about the store pat runs he's a decades long vet and it shows. Matt and Eachel are both incredible as well, A+ employees make up this top tier staff. They care and are great at their jobs”
“Justin was super helpful. Justin wrote out the steps to make sure my claim was sent in correctly. Justin was pleasant to deal with. I would definitely recommend the services provided here and the staff.”
“Ashley and her colleagues were able to take care of my new service and assist with a now newly completed goal!! Thanks again for all your help and shout outs to Ms. Ashley!!”
“Came here without calling and walked in with my phone being in two pieces. My baby sister threw my phone and the entire screen came off from the phone. I told Viktor what happened and he fixed it right away on the spot! I waited very short for the phone to be fixed and he gave me a free very good quality iPhone case for my phone and for all the trouble I’ve been going through. Thank you so so much! Best phone repair shop in PA!”
“Regina was a great help, I hadn’t intended to purchase a new phone, but she made it very easy!
She was courteous, informative and very professional!
Give her a raise!
Thank you!”
“I went into the store on Wednesday February. The 14th Valentine's Day I was met by an associate by the name of Perla who was insisted me in a most fashion way possible for customer service was very convenient. It was very knowledgeable very understanding and when I left. I felt like I received what I needed. We need to have more people and customer service. To know how to treat people with respect and dignity. This is a person that you need to keep into your store to learn to teach others to be the same. Thank you”
“Customer service is the best no one else is so nice. Horrible. Service rep named. Rom. Cannot speak English. Very rude...... customers always. Leaving his store.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“I had a wonderful experience at this AT&T with Mike! He was super helpful, patient, and kind. Thank you so much Mike for going above and beyond to help me with my phones. I appreciate you!”
“Brandon at Cricket store on Broad and Olney is excellent at his job. He has an extremely pleasant customer service ethic. He was very hands on in helping with everything ask of him..he really goes above and beyond for the customers. He made sure we were satisfied and understood what we were doing. This is what customer service should be always. It was a pleasure meeting and dealing with him.”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“My brothers phone was locked and no one could unlock it. I took it over to this store, and the owner without hesitation tried to help me, and successfully unlocked the phone! He was very helpful and professionally gracious. I highly recommend using this store for your phone needs!Thank You!”
“What a beautiful representative you have working in this At&T store. Polite, professional, kind and very, very helpful. More companies should have representatives like HAILEY working for AND representing THEIR Company! Thank you so much for the amount of time and effort she spent with me and my Galaxy phone this afternoon at your STORE #2550 300. I Will definitely return to THIS STORE during the hours Hailey may be working. Evey Fauzer”
“I stopped in for just a second they didn't have what I was looking for but the gentleman behind the counter was engaging said he could have it there the next day but end up buying it from my carrier online it was much cheaper online but if you in the area I'd say stop in I'm sure you'll be tooken care of”
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“Domenic went above and beyond to provide the absolute best service and customer experience possible. It was personal, professional and I had an outstanding time at the Verizon store. Thank you Domenic!”