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“Didn't purchase anything,but the two guys helped me fix something another store messed up. Very knowledgeable and friendly. This will be my new store going forward!!”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
“Incredible! Came in for a billing problem that was never resolved for many months. The manager Mohammed came out and took the time to go over everything on the account. He checked for promotions and discounts, explained why our bill has been high for so long, and was actually able to resolve our bill issues.10/10”
7:30AM - 6PM
138 S York Rd, Hatboro
Internet Service Providers
“The owners and employees are very knowledgeable, friendly, and professional. They treat you as family. Their brands, and installation are top shelf. I have used their services several times and have always been extremely satisfied. Most recently they needed to climb through the attic to run a new cable for a speaker to the new amplifier. Fantastic service at a reasonable price. I will continue to contact them for all of my theater, and audio and video requirements. Absolutely a Five Star company!”
“I never write reviews but had to!Came to this store to put my grandmother on a new line, with her being older-and non experienced in cell phones I thought why not go to Verizon right down the street from her. As soon as we stepped foot into the store we were greeted so nicely. I usually don’t go to phone stores but New Britain went above and beyond my expectations. We were helped by a girl named Skylar and she was just amazing! Breaking everything down for me and my grandmother, making sure we got everything we needed and just overall was a pleasant experience. I’ve never in my 30 years experienced such amazing customer service! Thank you so much.”
“Always friendly and helpful service. They actually try to make sure you’re getting the best benefits with your plans and devices, not just make a sale.Best location in the area!”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“My experience this afternoon was excellent. the store manager Jordan was very helpful and got me in and out with a smile on my face while training someone while the store busyThank you so much”
“I was helped by Rei and he made sure i had a good deal and he was dedicated and enthusiastic while helping he gave me the best options that he could provide if you need phones, internet, etc go to Rei he will make sure you get what you ask. He should be promoted for striving to make the customer satisfied with their purchase”
“Definitely the best Boost Mobile I've been to. Wonderful service, the guys are great and very attentive to our needs. I bought a family plan and got 5 phones for Free!! Just saying thank you and I suuuper recommend them to anyone who's looking for a new service. BTW the service is great, all 5 phones are 5G and again, we got them for free Lol”
“Got familiar with T-Mobile plan. Their Phone plan increased recently. Store is large and I would stop by again to view the inventory. I kept a staff members business card.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“Just leaving this store and have never had such a pleasant experience with a young man that was so informed and went above and beyond. Josh, (ginger hair and beard) looking forward to working with you in the future. You have no idea what a gift your expertise and demeanor were to the two of us in the midst of pre Christmas insanity.”
“Carmine Bruno did an excellent job today. My brother was having a feisty day today due to dealing with contractors in the AM. He handled him gracefully and turned the mood around.”
“My brothers phone was locked and no one could unlock it. I took it over to this store, and the owner without hesitation tried to help me, and successfully unlocked the phone! He was very helpful and professionally gracious. I highly recommend using this store for your phone needs!Thank You!”
“First time at this location. Was helped by Jerrick. He was very friendly and knowledgeable. If he wasn't sure of the answer to our question he double checked to make sure he was informing us properly. Very relaxed but ready to help which is appreciated.”
“Fantastic support and friendly, helpful employees who remind me why i always choose t mobile. Great customer service, and fair, very clear up front pricing makes it clear why I am a loyal t mobile customer.”
“This location is great! I’ve been here several times and I’ve received nothing but courteous, professional and friendly service. Today I worked with Sieem, and I left having all of my concerns addressed, and with a brand new Apple Watch on my wrist. I will continue going to this location when I need face-to-face T-Mobile customer assistance.”
“I was having such a hard time getting into the old broken phone to do the Samsung switch to get all my pics and stuff. But Maria definitely saved the day. Absolute miracle worker. Excellent customer service was given ! The girl got skills yall”
“All of the workers in the store treated me great and knew what they were doing. Walked in wanting a new phone and was out of the store less than an hour later with no complaints. Will be back with any questions.”
“T-Mobile provided excellent service with outstanding customer support. When I visited to add a new line, they offered me the perfect deal within my budget. Youssef, who assisted me, was incredibly professional and helpful. I truly appreciated their exceptional service.”
“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”
“Went in get help straightening out various issues I was having with apps. (My own mistakes) Dvon was fantastic. Very polite and knowledgeable. Walked out very happy with his service.”
“I personally do not find joy having to ever visit a cellphone service store. From experience w/other stores I felt like it was all about a sale & the pressure to close a deal before leaving was just stressful. However, after visiting this location I can honestly say moving forward this will be my primary location for all things Tmobile. The associates were kind and patient. They understood my past experiences & made sure to turn it around. Looking around, the store was busy, but everyone multitasked. The store was clean. I don't live close to this location but it deff is worth the trip for the service given.”
“The associate who helped me was extremely helpful, patient and knowledgeable. He went out of his way to try to get me the credits that he thought I deserved and I was grateful for his help.”
“My experience at the store was the best experience I have ever had in the last years. It was solely due to an individual employee & the manager. They were courteous, diligent, respectful, and extremely helpful the entire time! Worth every cent, and I will definitely come back again!”
“Manager Nour was very helpful and patient, he also multitasking without cousins any frustrations to the customer in front of him. You should send employee from Fisterville office to observe and learn from him. This guy deserves recognition.”
“Product and technology knowledge, as well as service plans, were very good. My customer service rep was good once they got to me....biggest complaint was the lack of urgency to help customers in a timely manner. I was greeted at the door signed in and then waited while there were 5 employees present and only 3 customers. They chatted amongst themselves for about 10-15 minutes while I sat and waited .... If there are more employees in the store than customers, there really shouldn't be a wait...overall the service wasn't bad but that is definitely an area for improvement.”
“I went to the store today because my phone was iCloud blocked and the back was completely damaged. I went to apple and I called assurance they both act like they couldn’t help me ! They suck and are super ignorant.But the Yaislyn helped me so much . She was able to guide me on how to unblock my iCloud and place a claim for my phone online . I will definitely go back to see her when I need help”
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“Stephen was amazing! I was dreading upgrading my phone after 7 years, and he was very helpful. He explained everything and got me the best deal for my situation. I definitely recommend this Verizon store!”