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November 2023 by T
I’ve had the best experience here Jasmine the representative that waited on us was excellent! She & everybody including the district manager made sure everything worked well before we left and we had an amazing experience, I recommend people coming to this location!!
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September 2023 by Dianne Johnson
I recently had a blank screen with a newly purchased iPhone. I stopped at one ATT location and they suggested I take it back to where I got it. I was so frustrated I was ready to return the phone and cancel the transaction. But I stopped at the ATT in Horsham and Jasmine Wilson listened attentively and knew exactly what happened (hard shutdown & brought it back up). She wrote the instructions down for me just in case it should happen again. I was elated (I have no landline and all my appointments & schedules are in the iphone). Not to mention- how could I navigate my car with no Waze. Thank you ATT for still valuing Great Customer Service especially for our SENIORS by having skilled/knowledgeable involved techs to represent you to the public❣️
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August 2023 by Robert Mueller
Katlin Snyder was fantastic. She was very helpful, competent, and intelligent. She explained everything we were concerned about and very patient with this senior couple. We now have new phones and an upgraded plan. With AT&T for over 15 years. Thanks to technicians like Katlin!
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August 2023 by Pamela Jane
Jaliel P (Jay) was covering at Horsham AT&T (he works at the Langhorne store) when I came in. Boy was I lucky! Jay is professional, knowledgeable, and beyond helpful! Really nice guy too! Highly recommend!!
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July 2023 by Chelsey Hollenshead
Rossi was the best! Super helpful and took care of everything - even though there was a wait, I watched Friends and sat on the comfy couch, would highly recommend!
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July 2023 by Ronald Haraway
Easy transition upgrading phones. Rossi was very helpful explaining phone transfer and the billing info. Great job
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July 2023 by Cynthia Dargan
One of the best AT&T experiences I ever had! It didn't take long for my Hubby's new phone to arrive and get uploaded from his old phone!
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June 2023 by Jeffrey Sithisong
Very professional, answer all the questions I had to his best ability. The process was quick in and out. Great services
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May 2023 by Bob Waeltz
Had a great experience at the Horsham AT&T on Welsh Rd. If you need service this is the place to go. Rossi was great even when he was by himself. He was able to juggle a lot and give outstanding service. Thank you!
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May 2023 by Kim Wysocki
Don’t waste your time here. They had 1 employee working and not only was he useless, he was also rude and impatient to the elderly male being helped before me. He didn’t feel like helping me, so he told me I had to call AT&T because they aren’t a “real store”, they’re just authorized to sell AT&T retail. He did not care about his job at all. Terrible attitude and a complete waste of my time.
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April 2023 by Louie Serianni
Rossi is the man! He was top of the line professional! He helped me out amazingly and did a great job making me feel comfortable at his AT&T store. This man deserves all the money AT&T can give him. Top of the line kind of guy and I’ll only wanna be helped out by him or his team. I went to a different store location the night before (next to Olive Garden in willow grove) and the lady was very disrespectful and rude. Rossi is the man and deserves all the praise he can possibly get! Thank you Rossi!!!
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April 2023 by Joe Brinn
Rossi was absolutely amazing. In and out with in no time. I purchased 2 Samsung S23 ultras. Only issue was with delivery. 1 phone came today the 14th other still in Indiana. Call customer support and rep steph couldn't careless. Stated she wasn't concerned with how they were shipped. 1 was shipped ups other FedEx. She tried to blame store and 2 separate purchases. Been a customer for over 22 yrs and she blew me off. Guess I will be switching phone carriers.
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April 2023 by selenesleeps
Alina Tyshchenkoat at the Horsham AT&T store was very helpful, she explained everything very thoroughly and got us in and out quick just like we wanted. She did amazing and the process was made very easy!!
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March 2023 by Diane Ruggieri
I wanted to thank Vanessa for helping me & providing me with the best service ever to upgrade my phone. She is excellent & extremely knowledgeable. Thank You again Vanessa
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February 2023 by Cindy Swiski
Rossi was very professional and kind. He helped me get what I wanted and explained everything so I could understand. Will go back there again with all my AT&T needs. Rossi made it an easy and pleasant experience.
