Wayne County Ford is a trusted local dealership known for its commitment to customer satisfaction. Customers appreciate their honest diagnosis and fair repairs, with one reviewer noting they fixed a problem without gouging or falsifying. The dealership offers new and used cars, including models like the Ford Maverick hybrid, and provides prompt assistance, even in cases where vehicles break down elsewhere. Staff members, including salespeople and parts managers, are described as helpful and accommodating, often providing quick solutions like on-the-spot parts replacement. The customer service is highly praised, with visitors feeling welcomed and at home. While some mention that service can be slow due to a lack of mechanics or parts from Ford Motor Company, the quality of repair work is recognized as skilled and knowledgeable. The dealership also offers vehicle inspections and oil changes, with friendly, efficient staff. Overall, Wayne County Ford is committed to meeting the needs of its customers with honest service and dependable vehicles.
They always get me right in, Tammy even filled out my coupon for $20 off the works. My oil change rotate was only 48$ after the rebate. Kind and friendly people!
December 2025
Wonderful people!! Quick Lane, service and parts are amazing.. I haven't had the pleasure of dealing with the sales people but I'm sure they are also
December 2025
I came in for an oil change, Rodney told me about a safety recall I had on my car. They completed the oil change and recall quickly and got me back on the road. I will definitely be coming back.
