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“Honey was super helpful, even with other customers being rude. She was moving as quickly as she could and maintained a smile despite being very busy multitasking to meet all of her customers needs”
“Came in store with a billing question. Vince helped by reviewing my account and making changes to my plan that saved me money without losing any benefits. Thank you!”
“Great service and great products, have been a customer for 2 years and I have had zero issues. Although some in-store agents are not very educated on what they are selling so if possible stick with mail in trade-ins or online orders”
“Called in to grab the new titanium iphone 15 pro, they were unfortunately out of stock. I called back a few minutes later to order online and luckily Aaron had just received a shipment of new phones. I went right down to the store and met. Aaron, he helped me get my oldphone traded in and my new phone added to our plan. He helped me set it up, transfer my iCloud materials, as well as add a screen protector and a case. He even helped me get a 20% discount on my accessories because I bought 3. Here I am a few days later and i’m very happy with the phone. I will check in again in a few months regarding the trade in situation and how it turns out. Thanks Aaron!”
“Thank you so much for helping me out, senior citizen. Still need still help with cell phone and laptop.There was a nice young man at this cricket store, and he really took patience with me, thank you very much.”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“Bought same LG stylo6 again. Sales manager showed me liquid glass protector - new technology to save scratching and breaking which i liked a lot! Great service at this location, my number one cricket store in pittsburgh !”
“The representatives/employees Simeon is very helpful. I’ve been here on numerous occasions & never left disappointed. I would definitely recommend the IOakland store to friends & family. I’ve actually also purchased more than one phone from them.”
“North Versailles ATT store was terrific. Greeted immediately, associate knowledgeable and friendly. Upgraded phone, given many options, and saved money. Would recommend, and will definitely return in the future. Five stars⭐️⭐️⭐️⭐️⭐️”
“This is a great location to visit. The staff is amazing, so helpful and easy to work with. Customer Services was great - Abby, Josh & Kadin answered all my mom and I’s questions and did everything they could to help us with our situation. After finding the resolution, Abby also helped my mom cut her bill in half. 11/10 recommend going to this store for any of your needs (getting a new phone, paying a bill, transferring a line, etc.) Thank you Abby, Josh & Kadin for all your help!”
“The gentleman serving me and taking care of making this transition easy and painless was amazing to work with and I appreciated his professionalism his knowledge and his thoroughness very much”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“Steve, the store manager, took care of us when we came in to buy new phones. He was kind, helped us find the best deal and made sure we knew about all of the available promotions, but wasn't pushy about them in the least. We had a great experience and will be back!”
“Cricket in North Versailles has such great staff! My experience was beyond amazing! I was taken care of by Joshua D.I rushed in 3-5 minutes before closing time because I had broken my phone and needed a new one asap. Even though we were cutting it close, Joshua STILL tended to me when he could’ve easily refused service. Joshua was extremely helpful and kind, he got me set up with my new phone in no time! We were having some trouble accessing my cricket account but Joshua made sure that I was able to open up a new account! He was so patient during the entire process which made me feel very comfortable :)Hopefully he gets to see this so that he knows how grateful I am for his patience & understanding ?”
“After stopping at the Pittsburgh Mills store to upgrade my phone and dealing with one of the least helpful people I have ever dealt with, (Travis I believe) had made it clear that he was not going to put any amount of effort into simply doing his job.I decided to take the ride to the Fox Chapel store in the Waterworks Plaza where I was greeted by Aiden who listened to what I wanted to do, looked into my account and explained what my options were. Even though it was time for Aiden to be done for the day he stayed and started the process of my upgrade. His coworker Will agreed that he would finish the upgrade so that Aiden wouldn’t have to stay. Kudos for the teamwork guys! Done, no issues, happy!It’s most often not the business as a whole that sucks, it’s the people working!”
“Had great customer service and support from Katelyn I bought 2 phones paid bill and got showed how to use and helped me set up my new phones Great employees and service will be back ! Thank you”
“I had an awesome experience at this location today with Kel! My phone didn’t take long to get fixed, I waited at one of the many local cafes to pass the time. My old phone has never looked better.”
“Soumya, is a very great customer service person. I know that I will receive excellent exceptionally great service when I visit this store. She really cares for her customers. Thank you for having a great worker like Soumya.”
“Benjamin was knowledgeable, personable, and answered all of my questions above and beyond. I left with an upgraded phone and a feeling that I just made a friend!”
“My husband and i really like cricket wireless great deals on our phones when we got new ones and if i have questions all i have to do is go to a local cricket store and they employees will try and answer my questions”
“My touchscreen stopped working and I was unable to unlock my screen, so I could not transfer information to my replacement. I first took my phone to the Penn Ave store and was told nothing could be done to access my information.I wanted a second opinion, so I took it to the East Liberty store. The customer service was outstanding, but more importantly, Dakota was able to access my phone, retrieve and transfer my memories and notes.Dakota is very knowledgeable, so if something happens to your phone take it to the East Liberty store!”
“I came in after weeks online trying to find the perfect starter iPhone for my baby girl (8years old). Going on a limb I came into boost and the representative Zey assisted me. She was very knowledgeable on the products and service and also made my daughter's dream come true! Today is the best day ever! Thank you Zey <3 :)”
“Whatever they are paying Marquis it isn't enough! Recently had to switch phone carriers due to my father passing, he made the process simple and was very courteous to me and my mother and answered all our questions all while juggling multiple customers. Will definitely be sending business his way!”
“Ray Young is very helpful and very professional experience and he helped me out with my phone and my backup for my phone when I couldn't cut my old phone on and backup data. He figured out way! Served me and another customer at the same time and got me and him out with time efficiency! Great sales rep!”
“I was at this location today to port my number over from a different carrier due to coverage gaps. Jalisa helped me, and she was great! She was friendly, so helpful, and knowledgeable! (I had 4% battery left, zero service, and issues getting info from the other company, I know I was not a fun time to deal with!) I just wanted to say thank you again!”
“Umair was amazing and so helpful! He gave great advice and was able to fix my phone for me! Out of all the boost mobile stores I would definitely recommend this one!”
“The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!”
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“My husband and I came to AT&T and we received THE BEST Customer Service with Cam. He truly went above and beyond and took his time with us, and that was greatly appreciated!”