Shoe Fly Waterfront, formerly known as Gordon Shoes, has a long tradition of providing quality footwear and friendly, personal service. With roots dating back to 1885, the store has served customers for over three generations, helping them find shoes that fit comfortably and meet their specific needs. As part of the Shoe Fly family, the business continues its commitment to helping customers walk, run, and feel better with a growing selection of high-quality shoes and trusted brands. Customers frequently praise the staff for their kindness, knowledge, and patience. Employees are described as helpful and dedicated, taking the time to assess individual foot needs, including issues like collapsing arches and plantar fasciitis. Many appreciate the ability to visit the store for personalized assistance, which is often more helpful than online shopping. The store’s helpful staff also provides recommendations for insoles and socks, ensuring customers leave with shoes that provide immediate comfort and relief from foot pain. Overall, Shoe Fly Waterfront is known for excellent customer service, a great selection of athletic and dress shoes, and a welcoming atmosphere. Customers leave feeling confident that their foot health and comfort are prioritized, with many planning to return for their future footwear needs.
My family and I drive an hour every 6mo or so to come see Tim here to get new shoes. Always patient with us, constantly runs back to the storeroom to look for sizes and is always personable and engaging.I always recommend them to friends and family and honestly have never came and left without buying at least one pair of... read full comment
May 2024
This place helped me make a decision on what shoes to get based on collapsing arches. Was very overwhelmed with online and being able to go to a store and have someone to help me choose shoes was awesome. These are by far the most comfortable shoes for plantar fasciitis
January 2024
Anthony was the kindest and most knowledgeable employee! He helped my mom and I to map our feet and find shoe inserts that feel much better. We will be returning. :)
