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April 2024 by Olivia Morgan
The store itself is decently clean and organized, good selection/variety. But don’t sign up for their rewards, it advertises $2 off that day when you sign up, but the “Manager” of the store doesn’t understand how it works and will literally argue with you when you tell her what the screen is saying. She will not try to help you whatsoever. When I asked for someone else to speak to, she first told me just no, and then that she was the manager. I didn’t see anything identifying on her like a name tag, but honestly based off the interaction/how she acted I am unsure if she is the actual manager or just wanted me to leave, and if she IS the actual Manager she needs training in how her store runs and customer interactions.
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December 2023 by Tammy Boggs
Yes Pharmacy is very unprofessional.After l used them for 30yr years as a customer. They became unprofessional!!
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December 2023 by Martha Taylor
Lady at the drive thru, bad attitude
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November 2023 by c “Takay” S
Give you the run around ALL the time with when your meds will be filled. They don’t go off date they filled the previous month, they wait days later sometimes a week or more!!. They will tell you different days each time you call and ask. They can’t do their jobs. Don’t even bother using them.
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October 2023 by Renae Campbell
This place is a dumpster fire!!!! Oh how we miss Koop Drug. Prime example of big business coming in and promising the moon and then doing the exact opposite. DO NOT USE THIS PHARMACY!!!!! if u do.....switch.
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September 2023 by Timothy Chamberlain
Drive thru never opened, short staffed. Not employees fault, company to cheap to offer better pay and benefits. Definitely changing pharmacies
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August 2023 by Karen Schmitt
Drive up window is never open. They send texts that your prescription is ready and when you go to pick it up it isn't. They have people working in the pharmacy that don't know what they are doing. NEVER had these problems when it was Kopp Drug. I will be changing pharmacies.
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August 2023 by Erin Shura
I went today to pick a couple things up. If today was a indication of what's to come since Jill left, I will be moving to a different pharmacy. I have heard several times that the pharmacy hasn't been opening till 3pm. It was a complete disaster. The drive thru line had at least 10 cars in it. The window inside has around 15 people waiting in line. I love this pharmacy and most of the people that work there. But one of my main reasons of staying was Jill and Jaycee.
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July 2023 by Maryanne Gardini
As an Uber I am constantly coming to this location and the medication is not there it's already been picked up by someone else it's never taken out of the system today I showed up and four other people were there to get prescriptions what a waste of our tim
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June 2023 by Stagg Degraaff
Bad floor manager. Their website say you can be 16 to work there. My daughter turned in her resume, she had an appointment and the manager wasn't there the second time we went there only to be told you have to be 18 and all positions are filled. Thank you, rite-aid for wasting our time. And fix your website.
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April 2023 by Miranda
I switched to this pharmacy because I thought it would be more convenient..but after dealing with the rude workers multiple times, I’ve switched pharmacies..they have a rude staff & that is the number one reason that I switched (haven’t even been with them for more than a year) the line is always very long inside and at the drive thru. I personally wouldn’t recommend using this pharmacy to anyone.
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April 2023 by Ashley Vinglas
This place is a hot mess. The drive thru is always closed, they often take days to fill prescriptions and don't communicate when they can't fill something or its going to take longer. There has been a problem with nearly every medication I've tried to fill here in the 3 months I've been using this pharmacy. They often fail to answer the phone and some of the staff are rude. The new pharmacist is very nice and helpful but she is only one person and there are clearly more issues here than one good pharmacist can fix. If Rite Aid wasn't one of the only options in network for my insurance, I'd have switched to another pharmacy by now. Very disappointing and unprofessional.If you're reading this review and looking for a good pharmacy, Martin's in Duncansville is amazing. Unfortunately UPMC chose not to contract with them.Rite Aid: Do Better.
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March 2023 by Brittany Rosian
This pharmacy is the absolute worst pharmacy I've ever dealt with. I am so glad I don't deal with them for my children's prescriptions! Giant eagle all the way! My sister's vehicle has been in the shop for months so I do all of her running for her, including running her to this pharmacy or even picking up her prescription every month when she can't. 99% of the people working at the counter are rude and careless. Every interaction She or I have with these people is disgraceful. My sister actually called the other day, 25 minutes before their lunch break, just to ask a question. The grumpy lady who answered the phone put her on hold and KEPT HER ON HOLD until their lunch break, just so she didn't have to do her job! 25 minutes on hold just to have to hang up because they went on lunch. Do these people not know that they work in customer service? Find a different job if you hate the general public so much! This place needs an entire team of new employees if they want to continue business.Do not go to this pharmacy, unless you like to be treated like dirt!
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March 2023 by John Ware
Absolutely horrible pharmacy. I have never come across a more ignorant staff.Will be changing pharmacies.
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December 2022 by erin scott
I went today to pick a couple things up. If today was a indication of what's to come since Jill left, I will be moving to a different pharmacy. I have heard several times that the pharmacy hasn't been opening till 3pm. It was a complete disaster. The drive thru line had at least 10 cars in it. The window inside has around 15 people waiting in line. I love this pharmacy and most of the people that work there. But one of my main reasons of staying was Jill and Jaycee.
