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March 2022 by Kylie Humbertson
We worked with Stephanie while using Norcom to finance our home. Stephanie- and all of the staff that we encountered at the office were helpful and kind and prompt in their responses. Stephanie was incredibly knowledgeable and patient in guiding us through this process and we can’t imagine going through it with anyone else!
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July 2021 by Melanie Mumau
I do not even know where to begin! Aileen has been WONDERFUL from the very beginning; From her kind soul and personality to her professionalism and knowledge. My husband and I started off house hunting with a different company and it made the experience horrible. Someone recommended Aileen to us so we made the switch and I left like a giant Boulder was lifted off of our chest.I highly recommend her. You will not be disappointed!
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May 2021 by Robert Lindmeier
Great people at Norcom. Very helpful. I had a ton of questions when buying my first home and they were extremely patient and helpful with getting answers to my questions and helping my wife and I buy our first home! Jennifer is excellent at showing the ins and outs of different homes, and helping choose a great home! Very caring for her clients and wants the best for them!!! Super glad we choose to buy through Norcom and Jen!!
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May 2021 by alecia tubbs
Norcom is a must! My husband and I had the pleasure of working with them and they are amazing! We worked with Christina and Jen and they helped us make a very stressful process, easy and a breeze! They are the go to place if you want to buy a house they treat you like family!
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January 2021 by Benjamin Hutchinson
When I went to do my VA loan here, they told me I couldn't pay my builders anything up front. We couldn't pick the builder we wanted because of it. At the last minute, right before close, they changed their rules, and paid the builder half up front. You read that right.They also paid my Insurance late. Because they did this, my insurance lapsed. To avoid being forced into these peoples insurance (yes they do that), I got new insurance and put it on a monthly payment. They paid my old insurance company late, and in full. Then they paid the new insurance company, without my permission, in full. So now, I have not gotten my refund for the insurance that lapsed, but I'm being charged for it! They did an "escrow reanalysis", and now my payment is over $140 more a month. I wouldn't send my worst enemy to these people. Update: this issue started in October 2020, and is still not resolved.
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August 2020 by Jean Hayes
Super friendly. Really easy to talk too. Difficult to get a hold of. Called. Left message. No return call. Texted. Responded and said will call. Never called. It’s been a few weeks still nothing. Very disappointing.
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October 2019 by Shilo M.
I am a first time homebuyer and Norcom was recommended by my real estate agent. She said they were great and i should be preapproved fairly quickly. I told the mortgage company I was getting divorced etc.. I think they realized it was a gay couple (they called me Miss) we kept correcting them but. So just a week into the process i heard nothing. Everyday on week 2 I hoped would be the day. I called the person I was working with and left a message to just get an update, no return call. Then on Monday of week 3 I called and the person I was working with said she was off for a week because of a death. I understand and sympathize with that but she also said someone dropped the ball and I should already be talking to a real estate agent. So week 2 week was a waste. She said she was having computer problems so I should call her back the next afternoon. I left a message. No call back. Even though she specially asked me to call. My soon to be ex partner of 24yrs called at least 5 times and never received a call back. I called the corporate headquarters and the rep gave me the managers phone number she also said he was very nice and really good about returning calls. I admit I left a rambling message but all I asked was for better communication and for an answer on my loan. Never got a call from anyone. So now I have to find an apartment and I wasted 3 weeks. I have been under an incredible amount of stress with my personal issues and this situation made everything more stressful and frustrating. I was so excited at the possibility of buying a house but this company strung me along didn't care about anything like my loan was unimportant to them meanwhile I'm devastated. I need to move and now don't have time to go to another broker. So after 3 days since we called we are trying the corporate office today but I don't expect anything to happen. Don't use this company, they don't communicate and make things that are so stressful worse. I wished I had never called them.
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August 2019 by Amanda Wible
Christina and her staff were amazing !We closed on our home within 15 business days ! She was dedicated and always available! Highly recommended!
