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“Waaaay over the top helpful, & they solved the problem that my own cell carrier could NOT!! I only wish I could recall the store manager's name! Was it Matt? Whomever ~ I wish to thank you immensely for your time & problem-solving capabilities!!! Cheers!”
“Ali O’Neal was so great and helpful! She helped my mom and I upgrade our phones and our plan while making sure we got the best deal possible. This is the best Verizon store in our area.”
10AM - 8PM
220 W Plank Rd, Altoona
Mobile Phones
“Derrick was amazing, knowledgeable, and funny. The switch was super easy with Derrick helping me out and then also got me on 5G home internet. Service has been amazing so far for both. Glad I made the switch. Thank you Derrick!”
“Great Service and Always Helpful...And Pleasant Experience with Babba and Great Customer Service!!!!I would Surely Recommend Cricket and This Employee for Service to Anyone!!!!”
“I am so grateful and thankful for the service I received at this Cricket store..helped me with everything I needed and a few things I wasn't even sure about ..very painless process.Thank you Baba you were a great help..”
“Jordan was on the phone with another customer when we walked in. As soon as she finished with the call she came right over and took us to a table to assist me with upgrading my phone. She got me completely set up with the exact phone I wanted and all the accessories I needed to get started! It was a fabulous experience! I would work with her every time if I could! She's truly the best!”
10AM - 8PM
5580 Goods Ln, Altoona
Mobile Phones
“Honestly, staff is very helpful and understanding of situations. Plus service was near instantaneous. I can really recommend coming here if you need a new phone or help with your account!”
“This AT&T store is the best! Sean was great to work with and so helpful. The staff there was very knowledgeable and friendly. They actually had the phone in stock that we were looking for.”
“I had my galaxy note 10+ repaired .the battery needed replaced and the screen had lines in it. She repaired it in a hour. Works like a brand new phone. I recommend them highly .”
“I recently got a new phone and was having a hard time installing it well not installing it but getting the phones recognized the SIMS card so I had to take it to T-Mobile and have them do it they always make it look so easy”
“I bought my phone months ago and I am having the best luck with it. The service works where others won't, I'm thrilled with the phone. The staff went above and beyond to make sure I got transferred from my old service to Boost. They were great. Definitely recommend this store and service!!”
10AM - 8PM
170 Falon Lane, Altoona
Mobile Phones
“Janelle was an absolute rockstar! Got me all set up with a new real estate business line on my ESim, helped me test it out, all within 30 mins, all virtually, and all during an ice storm here in Oregon. Give this woman a raise and a pizza party. But seriously, thanks so much Janelle. OUTSTANDING customer service.”
“Robert and Pat were great during the process of upgrading to a brand new phone. They both were very professional and kind. And made the whole process stress free and easy”
“Rubin, was great helped us with our issue, polite, and not one time was he a pushy saleman.....the first time & we'll go back because he was kind & very helpful.”
“I've been with Metro for years. I particularly have always been a fan of this store. The gentleman that helped me was great. He was friendly and could answer all my questions. I got a new phone and Internet that day.”
“I would highly recommend this Version Wireless to anyone , honestly. I've always had a terrific experience when I've went into this location, whether to buy/upgrade my phone, buy accessories, get help with my device in general or even ask how to do something, they're always happy and welcoming. I'm happy to have my phone service through Verizon.”
11AM - 7PM
1721 Osgood Dr, Altoona
Mobile Phones
“Employees are knowledgeable. If they don't know a solution immediately, they ask other associates. Plus, the geek squad located inside the store is top-notch!”
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“Great customer service by Ali ONeal ❣️
This girl was awesome and helped me so much. I am glad I went to the Verizon store nearest me (Blair St., Hollidaysburg, PA 16648. She was very patient when I asked a question-she was able to answer it. Very good store experience !! Ali is an asset to Verizon !
Thank you Ali .”