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September 2023 by Rachael Lofstrom
This place is closed please don't try to get a room rent a U-Haul here they move them over to Middletown
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July 2023 by Brad Seebeck
Friendly staff, easy to pick up the trucks, and easy to park/leave with the trucks. Great place to get a small/medium U-Haul truck.
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February 2023 by Yash Gupta
Nice small friendly neighborhood place. I have been sent away by many U-Haul centers who do not wish to rent their dollies unless you rent a truck/trailer too.. this one had just one and I was skeptical.. To my pleasant surprise they gave me one.. many thanks.
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January 2023 by Mahmoud Elgallad
Darlene the manager had just squeezed me in right before they closed, and got me in a transit van in quite a jiffy. 10/10 experience here.
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August 2022 by Tim Brearly
Awesome service. Excellent customer service and flexibility. Best car/truck rental place of my life, bar none. Very different from the (my) typical uhaul experience.
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May 2022 by Lacey Anglemyer
Called and Spoke with Darren today after a mix up with a reservation for a 26ft truck and he went above and beyond helping up trying to find the correct truck that we had confirmed but for some reason the reservation was changed to a 20ft truck. He didn’t have to help us (we didn’t reserve at his store) or contact anyone else and he was super helpful and we really appreciate him going the extra mile to help us during this stressful time!! Thank you so much!!
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May 2022 by nathan buck
Great experience, friendly staff. Able to help on short notice on a rainy day.
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November 2021 by Arthur Hieber
Thrilling.The rear gate lifted unexpectedly,spilling several valuables and paperwork.When I was able to get back to the spill area it was like a shark feeding frenzy.7 people surrounded the spill.Most of the valuables were(watches rings etc)gone and the gusting wind blew away most of the paperwork-so I really am starting over with almost nothing.No destination and no money to get there.
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July 2021 by Billy Diamond
Excellent customer service from start to finish. I highly recommend these folks. I used my truck for a local move and returned the truck at the same location. The faculty is super clean and the truck was too. I cannot speak enough to the warm friendly (and helpful) service that I received.
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July 2021 by Sandra O.
Great service! Incredibly polite people: all workers went beyond their duties to accommodate me. They promptly reached out to me when they thought I was having issues renting a space for my car and even offered me a ride home when they believed I had no ride (I declined since my Uber was about to arrive). I cannot speak for every customer here but I definitely received quality service and highly recommend this place.
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March 2021 by Seth Fickett
Super friendly and helpful. When asked online if the truck was clean, I said mostly and attached a photo. The lady called to apologize! I didn’t mean to complain or anything, was just trying to be accurate. She was very polite with the whole process. I honestly didn’t know it was possible to have such a positive experience renting a Uhaul!
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October 2020 by Mike B.
If I could give this business a negative I would, I rented a truck and brought it back 4 hours later, with no issues. According to the rental agreement I had to return the truck in a clean condition, when we entered the lot to return the truck I told my 2 helpers to clean the truck, I went inside to finalize the paperwork, The lady at the counter went out to check the mileage I saw her approaching my helpers, but didn't know what was said, she then came in all frustrated and breathing hard, I asked what's up, she said I told those guys to remove the trash they put in to the dumpster and they refused, to appease her I told her I would check it out. The dumpster was 10ft from the businesses building, I would have presumed it was uhauls dumpster as my helpers did. When I got outside I asked my helpers what happened, they said the lady was yelling at them from the start and the only reason they said no to her was because the dumpster was empty with water at the bottom and then would have had to jump down into it. What they threw away was 2 empty cans of cola, that's it. As we were sitting in my vehicle talking, I guess the owner or manager came out knocked on my window and began yelling at me, we didn't even have a chance to go get the cans yet, when my helpers got out to go get the cans, he began yelling at them he was threatening to call the police, which I told him to do it, but he just keep yelling, I got out of my vehicle to calm things down, then the lady ran out and ran directly to my helpers and started to cuss them out even at this point, we had removed the can, my helpers then started to become vocal, they were being verbally attacked, I couldn't blame them at this point, I though she was going to physically acttack them,. The u haul guy and woman were both holding or leaning on my vehicle, I got them off, and told my helpers to get in the vehicle, they were still yelling at us as we pulled away. First we presumed the dumpster was there's, We jumped into the dumpster and got the cans, The dumpster was not even there's. Yet they continued with the verbal abuse. This is the worse customer service I have seen in decades, I will never do business with this company again and I will escalate this to the uhaul company.
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January 2020 by Esther spaseff
Wonderful service...decent hours and rates
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November 2019 by Sandeep Pradhan
Very Friendly and smooth service. Truck was clean and in great condition. Highly recommended.
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October 2018 by Hardys Haven Poultry
Great people. Easy to deal with. One of the best uhaul experiences I have had.
