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November 2023 by Frank L.
Great place Easy booking My Pom Pom comes back clean and happy each time Definitely would recommend
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October 2023 by gruber robin
Great job in cutting Willie's toenails...Always respectful, and nice..
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September 2023 by Christine Olewiler
The staff at the Paw Spa were amazing,we brought all 5 of our dogs to have their nails done and each dog was treated with kindness and professionalism it was a success from beginning to the end!
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September 2023 by Jerri Marecek
I bring my cat Flash for nail trimming. He hates to go but the staff are very good with him, always respond to messages left. I would highly recommend.
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July 2023 by Jim S.
Called today but they only had one person to groom cats. I couldn't even make a future appointment to have my long-haired domestic cat groomed. I am very disappointed because I cannot find a decent place to go to and my cat is matted and is in much discomfort. I thought there were five groomers there.
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May 2023 by Eric Shott
Went here a few times. This time was the last! Apparently, they don't know how to handle certain dog breeds! My beagle always barks, that's what they do. They claimed that she had separation anxiety, which she doesn't. I dropped her off for a wash and nail trim. They said when she is done they need her picked up immediately, because she too much to handle and they are a small place. I said I would. When I got back, the lady basically berated me, for not coming in 2.9 seconds. It was a 20 mins because I was picking up my elderly mother from an appointment! I told her that I don't understand the rush and didn't know why the were having such difficulties with her. My dog is a pleasant loveable dog, never any issues! If you need a groomer, do not use these people, very unprofessional! They did a terrible job on my dog, thankfully my normal groomer is back in business after a brief illness. I will be using them from now own! If I could give no stars I would!
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May 2023 by Ray Gunnz
Very professional establishment. The staff there is welcoming and expertly trained.
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March 2023 by Lloyd Ettinger
Excellent service, knowledgeable and friendly groomers...
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February 2023 by Natasia
My dog started going here because the lady I loved to groom her moved away. She followed another lady to this place from her previous grooming place. I always had a weird vibe from this lady Angie but I took my dog anyway. My dogs last appointment I made was changed by someone who works there because I got a text confirmation of it. When I called to verify they had the wrong appointment I was told they couldn’t take my dog that day anyway so I rescheduled again to Tuesday when they text me the same day after I changed my work schedule about a few hours before my appointment that my dog couldn’t be seen again because her groomer was sick. Now, i understand sickness couldn’t be avoided but you knew before two hours before if you are not feeling well. Also when I asked if someone else there could take her they told me no because they are already taking her other dogs. Well how do you pick which dogs make the cut of still being able to go in ? Anyway, the young lady who answers the phone must’ve been offended because I said I was annoyed and my dog would find another place to go, thanks and I ended the call. I get a text from Angie the groomer that she is not “comfortable”, taking my dog as I hung up on her associate. The funny part is I said thanks and ended the call and she wasn’t speaking so that’s not the definition of hanging up on someone. Also, I have to admit I am a person of color so not sure what makes Angie uncomfortable by me but I’m just putting that out there. I usually don’t post bad reviews but I had to tell my story of my experience here. Oh and not to mention last time my dog was there I picked her up she was shaking and anxious for 2 days. This post is not to influence if anyone chooses to take their pet to the Paw Spa. Go off or your own experience with these people but mine has not been good and when I said thanks I will find Remi someplace else to go that means she is no longer coming there so the text I got from Angie was quite petty. Anyway found Remi a mobile groomer as a recommendation and I’m so happy now! Side note: I have never made any one feel uncomfortable. I don’t even carry myself in that way. Remi and I both deserve better treatment!
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October 2022 by Aleksandr Filimonov
Very crooked. New employee ruined the cut. Was rude when I asked her why one side looks different then the other. Told me to come back. I figured that means when I needed it. When I called back. Put me on hold for 5 minutes hoping I would hang up. Then offered me a follow up appointment more than 30 days away. Just bad service lately. Been going to this place for years and the owner was great. To bad the new employees are rude and lack skills to do the job
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August 2022 by Victoria Englehart
I love coming here, everyone is extremely nice. My dog, Toby, does not do well around other dogs and people. Julia always does an amazing job and is extremely patient with him. I highly recommend you come here, you won’t be disappointed!
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July 2022 by Erika Bonacci
Love this place...been taking good care of our doggies for years now.
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March 2022 by Robert Carver
Fritz always come out looking great, they do a really good job. Thank you all at the Paw Spa for taking good care of Fritz when he's there.
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December 2021 by La'Trisa Howard Caesar
When I lived in Hershey this odd the only groomer who took care of my dog, and he was always pristine! I’ve since moved away and cannot find the same quality service…I’M SICK!!!!
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November 2021 by Deb Lauderman
Great prices,Awesome friendly staff,
