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January 2024 by chris stevenson
I was having some issues getting the right mortgage for my home. After a couple failed attempts due to certain banks not giving their due diligence, we were given Denise Pierce as a contact at the Hershey location. We cannot express how amazing she is at her job. She works hard for you, explains everything little thing, makes sure everything about the mortgage is right for you and treats you like a friend throughout the whole process. If you are in the need of a mortgage, do not hesitate to give Denise a call at Northwest. You will not regret your decision. Thank you Denise for being the best Mortgage loan Originator that there possibly can be!!!
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March 2023 by Bryan Osborn
Apparently if you have a job these folks don't want your business. I left work an hour early to get there before 5:00 only to find out they now close at 4:00. It takes me 45 minutes to get there from work and now I will have to leave work 2 hours early to get there before they close to cash my check. I've been in Northwest customer for many years but if they're going to make it impossible for me to get to the branch that relationship may be coming to an end.
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June 2022 by C R “Randall” SMITH
Did an overnight deposit, of rental collection, did not post in a timely manner, called branch, they did an extensive investigation, found deposit was wedged in overnight box, and followed up promptly by processing and letting me know the issue. Simply great customer service when mechanical failures happen in untimely manners. Thank you Palmyra, PA branch !
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February 2022 by Jonathan Pepper
This bank is a great one to be apart of!
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June 2021 by Kimberly Haines
I love the staff at this location! They always go above and beyond to answer any questions or help with anything I need. I have been banking with Northwest for nearly 20 years now, and I have 0 complaints.
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March 2021 by Pontias Pilot
Withdrew money from this location and was shorted 500$. The teller must’ve stole because they won’t reimburse me. Just sad.
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February 2020 by Anthony Morales
Bad experience.
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February 2020 by James Morrissey
Great service
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December 2019 by Rachel
Rude and Thieves
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October 2019 by Joseph Gardiner
My family has been banking with Northwest savings over 30 to 40 years, Maybe even a little bit longer, I am from the town of WARREN PENNSYLVANIA!!!! This is where corporate headquarters is located. I open my savings account originally in Erie .. I have been banking for well over 10 years . I opened a savings account originally. However i moved to Florida and there is no branches in Florida.. I am a truck driver over the road so I happen to be in Hershey Pennsylvania and needed to open a checking account. I started having my employer send me wire transfers to my checking account. Now the bank has decided to close my account out of pure retaliation and discrimination based on a complain I file against the branch manager in Hershey Pennsylvania This blatant discrimination and retaliation is caused me emotional distress and I believe it to be intentional infliction of emotional trauma and distress.. I am going to let everyone know that Wells Fargo in the state of Florida recently was found to be opening fraudulent accounts?. Also they were charging customers unnecessary bank fees manipulating transactions to make it look like you overdrew your account one fact you had money in your account when you made the purchase. I would like to warn everybody to be cautious about these kind of unfair business practices not to mention The league ality of. Their manipulation of transaction. I am going to notify people I notified in the Wells Fargo case in the case of Wells Fargo They were fined millions and millions of dollars by the trump administration. And I believe in the near future you will certainly see Northwest in the news for closing my account out of retaliation of a complaint that I filed against the local branch manager in Hershey PA
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January 2016 by Shawn Palmer
Very friendly staff. Wish there was one in Lemoyne😞
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May 2015 by Joey Sheehan
Great staff, Great service
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October 2013 by John Miller
Friendly staff - good experience.
