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February 2024 by Troy Enders
Top notch service professional staff easy to work with would recommend to anyone needing a rental.
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February 2024 by Matthew Haas
The Team at the Hershey location have always been great to work with. I've been coming here for 5+ years and i've been fortunate enough to have always been taken care of, as much as possible. Looking forward to the new location as well, without event issues from the Lodge.
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February 2024 by Michael Pantaloni
Treated as valued customer
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February 2024 by Andrew Haselhoff
Slow slow slow! Need more people in the office! Shouldn’t have to wait 1/2 hr to get a rental.
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December 2023 by jennifer fallinger
Amazing, I had a major accident. Insurance set up my rental. Guy was amazing, game me out the door prices and got a reasonable New Ford Bronco. Very clean, efficient and went over every detail. Returning it took just a few minutes. Great experience
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October 2023 by gary bowman
I actually dropped off a friend , but they seemed very proficient and friendly, I'd use them if needed...
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October 2023 by Stanley Redlus
Staff at location was great. Some misinformation from national call center.
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September 2023 by Maddie Handy
Worst enterprise I’ve ever experienced- very unprofessional white tall manager who walked passed me multiple times before telling me I can just leave the keys at the enterprise instead of just taking them from me when he walked passed me multiple times . Also when I picked up the car he basically said I HAD to return it to that location when I’ve never had to do that at an enterprise- I could drop it off at my local shop or another more convenient location . Get better staff!
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August 2023 by Liliana Casal-Wardle
John helped at the office in Hershey. He was very kind, took his time to explain the controls, and provided an excellent and friendly customer service. I will definitely continue to use Enterprise in Hershey as my favorite place for rental!
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July 2023 by Patrick Feeney
You guys are my go to rental car people you always take care of me I appreciate it
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May 2023 by Joy Derck
We had delightful interactions with everyone we encountered at the Hershey office, including Morgan, who picked us up promptly at 9, Lucas, whom I interacted with by phone, Liz, who checked our rental when we returned it and another friendly person who does computer work. The office may be tiny, but they have a wonderful team working there!
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May 2023 by Madhav Sharma
Enterprise Rent-A-Car in Hershey, PA is not the place I'd EVER visit for rentals nor would I recommend anyone there. While I have rented several times in the past from Enterprise from other locations with mediocre satisfaction, this particular location is awful. Here're the reasons: 1. My rental was confirmed- I received the confirmation email. When I go to pick up the vehicle on time, the staff coldly states that vehicle is not available. No Remorse, No Apology.2. The staff then points to an OLD, dusty truck and tries to force me to rent it, for an additional cost per day.3. The staff does not even have the curtesy to come out and show the truck or other vehicles on his own volition; he points at the vehicle from his office and walks me to it only after a request is made. And, there was no other customer to serve, if you felt that he must have been busy!4. The staff assures he'd call back in an hour as according to him, more vehicles were on the way to be returned, takes my #; but apparently, no call back.There's not a shred of 'enterprise' in this Hershey Enterprise!
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December 2022 by Bob Still
Check your fuel before you drive away they try to say there's more then what there is so you have to bring it back fuller..
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October 2022 by Mark Weyandt
The Hershey site has always been accommodating when renting vehicles for business purposes. Their staff is very friendly and knowledgeable. I look forward to working with them in the future.
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October 2022 by Justin Scarlett
Had a reservation for 12 and when I got there they told me that no one put me in the system and I have to wait 3 to 4 hours and rhen I might possibly get something, this is through insurance group, also making me late for work as it was supposed to be planned but they didn't follow through
