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August 2024 by B M
Terrible experience, no help at all, employees rude and unhelpful.
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August 2024 by Elizabeth Ashley
Laurie(sp) should not be working there or any where!! Unreal! I do have to say the 2 young girls working, pink hair and the light skin girl are so kind! I hate they have to deal with this woman! I did call the manager who didn't sound surprised.
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June 2024 by Alexander Gutmakher
Quick prescriptions fill out.
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June 2024 by Shyam Patel
The staff needs to learn empathy and kindness. Pharmacist was upset with me cause someone spelled my wife's name wrong and was unkind and rude. I will go to rite aid if you don't want me there.
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February 2024 by Uranda21 Uranda21
The cashier is a woman who chews gum and spits in your face, complete zero! in all your stores I took a digital version of the photo but this woman knows nothing about it!
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December 2023 by Jim Haynes
I always have a good experience. As long as you have all your information correct
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November 2023 by Glass Man
Good luck getting them to answer the phone!!!
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September 2023 by Heather Hollenbush
CVS in general has gone down hill but this location is the worst! It’s like a really busy airport…. Dirty, run down, everyone in the pharmacy is rude, they never answer phones or care to even speak with you when you go in person because they wouldn’t answer the many phone calls. I would steer clear of this location at all costs! I understand things are tough but maybe think about the people that need their prescriptions and how hard it is to get some of them. Show some empathy or compassion, it’s takes ZERO effort to just be nice.
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September 2023 by temperance.intuitive. tarot
I don't know what's wrong. Ever since I started using this CVS they process my insurance wrong, the lady hung up on me when I told her to not process my old insurance. The pharmacist gave me incorrect information twice. Definitely switching. Always loved CVS before. This one and lemoyne is insane.
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September 2023 by DK H
The pharmacist tech had the audacity to shame me for buying plan b. She stated “a whole bunch of people had come in to buy it and we really all should be more careful.” She stated it loud enough that an elderly man could hear and had to put his two cents in as well. I was buying it for a friend and thought that was disgustingly unprofessional especially if i was a consumer in a situation where i, myself, needed plan B and this would have been my friend’s (and I’m assuming by her tone, others as well) experience. I will not be coming back to this establishment. Like how absolutely disgusting and degrading behavior. Her opinion was not needed nor appreciated and i am shocked they still have this kind of staff here.
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August 2023 by Brad Webber
Quick and easy shingles shot, book on line walk in very little waiting
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August 2023 by Jessika Best
I'm not sure what good adding ANOTHER bad review will do for Hershey location but here we go. Today's service from Kristin (or so my receipt says her name is) was the worst service I have ever received, EVER. I've had other red flags from this location before but hey, people have bad days. Today, however, Kristin was over the top condescending and rude. The pharmacist jumped in and tried to help and actually realized that there was a mistake on their end. The pharmacist was nice but I was still in shock by what had just happened and the way this lady had just treated me. I can see now based on other reviews that this, unfortunately, is an organizational culture thing. It really has nothing to do with short staff, etc. which always seems to be the go to with defending rude service. After multiple rude encounters, I'm done. Go to Rite Aid instead, they've got great reviews and a minute down the road. I cannot believe that angry person is allowed to wait on sick people. It's terrible!
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July 2023 by Maria Belkadi
The pharmacy was great and the staff were wonderful.
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June 2023 by angelica tambornino
Disclaimer: I have only been here 3 times, and only for the pharmacy service (+ once on the phone). Every time the pharmacy staff at the Hockersville location has been kind, patient, and helpful. I am navigating a new diagnosis and have had lots of questions about meds and trying to figure out my insurance. One time when the online app told me one of my prescriptions was ready to refill, but not the other one, I called on the phone and they let me add the 2nd one with no problem.I switched to this pharmacy because I had one too many cranky encounters at my old one (which was clearly understaffed/overworked, so who can blame them?). Anyway, I'm glad I switched!
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June 2023 by Yes M.
Poor customer service. Store manager Richard and the older lady at the register make you feel bad for needing assistance and they are unwelcoming
