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June 2023 by Amanda K.
If this Walmart were closer... This would be my Walmart! From the parking lot all through the store, the aisle size and parking space size AMAZING! Shelves are always stacked and staff members have always been courteous. I try yo stir clear of the Walmart near me as the shelves are usually bare and parking lot is a nightmare.
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July 2022 by Kristi T.
This visit is a barely one star. Julia, a team lead, was so extremely rude! We went in to compare bicycles and possibly buy 3 of them. We asked for her assistance and she was not friendly or even seeming to want to help. She could have scanned the bar code without assistance. We only asked for the price. She said she needed to wait for help. When my husband pulled it down she did scan it after a while but chastised him for lowering it. She as a manager is a terrible example for anyone working with her. When I went to the help desk to talk to the manager, Julia was there arguing with a customer. I was told that Julia was the manager on duty. I spent $5 instead of a possible $750 if I had been treated even somewhat nicely. Please send her to charm school or something. The survey on the receipt also only gives you 1000 character and that was not enough to say how upset I was.
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June 2022 by Celine A.
You can't blame anyone or anything for the racist and discriminatory staff at this place...I was actually told to "let it go" by staff after being cornered in the store buy someone who felt the need to tell me I shouldn't be riding a mobile scooter...(I have one of my own but I can't lift it out of the car-after an accident plus a handicap placard to boot) Sara then screamed in my face telling me she was the only manager and threatening me that the police will file charges on me if I called... do not go here ..I hope the staff here find themselves in the situation of needing mobility help one day and get a taste of their own medicine...karma is a bitch ....
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June 2022 by Ruth H.
Worst service I have ever received in my entire life and I have lived in 8 different countries. The online shopping service.....DON'T do it unless you want your bank information stolen and charged multiple times in the same day! I'm DONE with this clown show. FUCK YOU Walmart you fucking thieves. Never again.
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March 2022 by P M.
My delivery order yesterday was dropped at an apartment that was not mine. I watched the driver online and could see that he was lost, driving in circles on the streets below mine. I called to offer him some assistance, but he disabled his phone. At some point, I got an email stating...your groceries have been delivered. Well, just not to my apartment. You can't call the store, because employees never, ever answer the phone. I had to get in my car, park and walk around looking for a number 25. Mind you, I am 70 years old and in poor health and it was cold and raining. I located my groceries, made 3 trips to my car lugging very heavy bags, drove home and made three trips to my apartment lugging very heavy bags. Customer service emails back and forth were nothing but aggravating and condescending. No thank you. I will not be shopping Walmart anymore. Our smaller, local grocers actually care about their customers.
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September 2020 by Craig F.
I went to my local walmart yesterday to buy new tires i was greeted at the service door with attitude about no entry only for scheduled services, I told them i was there to make an appointment. The sales person said they had an open appointment now. The salesperson made a comet to me about being just a walk in when i questioned here about how long it would be.they were very rood. I canceled the appointment and got my tires some were else. VERY DISAPPOINTED Craig F.
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November 2019 by Brigitte S.
My husband and I went into this Walmart on 11/3 and we had Connie as our cashier. She was by far the most helpful, kind, and efficient cashier we've ever experienced. Thank you Connie, give this girl a raise!
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February 2019 by Mary Ann B.
We are here visiting family and ordered food from the deli and bakery for a family birthday celebration. Heather in the deli department was very kind and does her job well. I do appreciate her kindness and her expertise of her job. Thank you heather. Also ordered a cake from their bakery and was ready when I got there. The cake was decorated very nicely and was delicious. I didn't have to wait for anything. I also ordered a sub platter from the subway in your store and was fresh and great presentation of their food. All went well and thank you to all the departments I used.
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November 2018 by Rachel C.
This is a great Walmart. The store is always so organized and well stocked. The staff is very helpful and courteous. If I need to shop at Walmart, I go out of way to shop at this location.
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May 2017 by Matt D.
I used to think that this Walmart was just okay when I lived in the Hermitage area. I knew the one in New Castle was definitely worse, but I thought that was just a particularly bad Walmart. Then I moved to Girard and got to experience the Youngstown Walmart. Wow, do I miss the Hermitage Walmart these days. The shopping carts are well managed by the staff here, and the people who shop at this Walmart are courteous enough to actually put their carts in the return. In Youngstown, at least half the people shopping there don't put their cart in the cart return, they just leave it wherever and the parking lot is consistently littered with shopping carts. The store is consistently clean, and the staff is mostly pretty friendly and helpful when they're free to help you. In Youngstown you'd have an incredibly difficult time tracking someone down to ask for help, and if you did they wouldn't necessarily be the most friendly in my experience. The inventory is very consistently refilled and I rarely had something I was looking for be out of stock in Hermitage. By the way, don't take those self check outs for granted, not having at the Youngstown Walmart has resulted in my waiting 10+ minutes to buy several small items on at least half a dozen occasions.
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April 2015 by Bri C.
Walmarts pharmacy in the last eight months has gone from being decent to the most horrible experience I have ever had dealing with shopping, customer service any of that. The people they have working there are the most horrendously rude inconsiderate people I have had to deal with when shopping. You have a prescription put in 3+ hours ago and it's not filled when you get there. They make you wait another hour and they are rude and arrogant when they speak to you. This has happened every single time we have gone to get medication for ourselves and for our two young children. We have tried to change pharmacies but the next closest one to us does not take our insurance so we've been forced to stay with Walmart pharmacy. I dread and loath having to go there.