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“For some weird reason my windshield shattered just a mere 4 days after replacement. I was flabbergasted. I tried to use what I thought was the Hazle Township phone # to reach my Safelite location- nope- WRONG- because that puts you in automated "bot" hell. After going through a s*** ton of prompts you get hung up on. Nice. I'm not blaming my Safelight for that- no doubt it's corporate BS. I found my pamphlet and got a phone number for actual help from the manager John. It rings right to him and you don't have to go through automated phone menu Hell. John answered promptly and talked me off of a ledge and assured me my new shattered windshield would be fixed. He said it's rare for this to happen but it can happen due to possibly a manufacturer defect in the glass. Both replacements were OEM- Original Equipment Manufactured- aka Suburu. I was able to get an appointment and get this fixed a second time at no charge. I don't think it's anything Safelite did. I've been reading online about significant windshield issues with certain Suburu models & my Outback is one impacted. Lucky me. I'm really hoping this was just "bad luck" because I can't afford the time to get this fixed every four days. If I can make it a few weeks without a crack I'll be lucky. I love my Outback and I hope to drive it- windshield crack free for many happy years to come. Thank You John, and Safelite Staff I know it's not you.”
“Jose was a godsend after I ran over a tire tread on a long distance trip and sustained some damage that was interfering with my tire. He made a quick fix that got me safely to my final destination six hours later. So very grateful for his help!Service: Body & Trim”
Body Shops
Body Shops
Body Shops
Body Shops
“My husband & I took our cars here for inspection. The owner & his employees were very polite & professional. We were taken care of right away. The honesty & integrity we received was a cut above the rest! I truly appreciate Midnight Tuning & I would recommend them for anyone who needs an inspection, work done, or are looking to buy a car. It's not everyday that you come across good, honest people! Thank you again for your service! ?”