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April 2023 by Ayfer K.
Cashiers are extremely rude, also discounts never match whatever they have on the label. You need to fight to get the discount what they offer in the labels.
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March 2023 by Ayana L.
The food is fine, but the new check out system is absolutely awful. They only had self-check out, which saves the store money, but nobody likes it.I don't appreciate having a stupid machine not understand the purchase or require that I wait for an assistant 3X.These machines also make a lot of noise and make the entire shopping experience unpleasant. What happened to caring about customer experience?
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February 2023 by Tina F.
Just left here a little while. I had a cashier ring me up. I stood at lottery ticket machine for at least 5 mi.utes picking scratches, maybe longer. I then stsrt walking quite fast out the store because i have to pick mu son up at train and cart just locks up, thriws my back and neck!!!!!! Wtf then a young lady says the carts just lock up to see if everything was paid for and am i offended. Are you effin serious right now? What brainiac came up with this? You are going to have tons of lawsuits because i am now on my way to the emergency room and cant turn my neck to the left because of the effin cart just locking up while im rushing out. Yes i paid foreverything andshe checked my receipt. So mow who is at fault since you just effed my neck up
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January 2023 by Harry E.
Too often I encounter store employees on break in front of the store puffing on cigarettes. Disgusting. Me and my young child/pregnant wife should not be exposed to secondhand smoke while trying to shop for groceries. It's shameful that they allow this right in front of the store in the covered openings near the entrance. Even by the edge of the parking area with the picnic benches is too close to your patrons who want to breathe clean air while loading their groceries into their cars. This location and many others have multiple self-checkout lanes but the staff is inadequate to handle the flow. Too often there are multiple lanes waiting on one employee to clear a code or check the weight of something. The few times I have seen two employees working self-check-out one is often looking into the distance with a confused look when they are to be directing customers to open stalls for checkout. This happened once when the self-checkout line went back to the frozen food section. Come on lady, you really have one job at that moment. Big shout out to the guy who manages the beer/wine area... he is always so helpful and works to source really quality products from all over. The bakery has been doing a much better job of getting their donuts out in a timely manner. Just a year or two ago the donuts would be out about a half hour after opening which is an issue when I'm in charge of picking up donuts for my students and I need to be in my building by 7am, so that's an improvement. I still come in here on occasion but this is not my preferred Giant anymore... I hope they can solve the smoking issue, that seems like such low-hanging fruit.
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September 2022 by Zaka S.
Best store always nice and clean. Pharmacy is the best very friendly and convenient. The pharmacist John the best.
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September 2022 by Chris C.
Situated in Haverford Township (pop.50,000 +) and bordering Upper Darby Township, (pop. 85,000) this Giant does a great business and continues to ring the bell for corporate, but its inability to staff and regulate the crowds that this store regularly brings is appalling. Like many in the industry, they've chosen to utilize automation and I've embraced the self-check out model currently employed in the store, but when store management has 3-4 employees servicing the numerous self-checkout lines, there are going to be challenges for the employees and more importantly the customer who not only have committed to given their finances, but their time as well. Sitting in lines to self check out for 30+ minutes is a horrible experience before dealing with any technical glitches that arise. The fact that there is no management presence to communicate with customers and staff speaks to the lack of leadership. I left the retail world a long-time ago, but profits and customer service go hand and hand. Get it together!
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April 2022 by J M.
distopian nightmare. They have a robit that follows you around tge store. They they no longer have chechout people. As a customer you feel like a cattle being herded around the store when you reach the chechout lines they are long and when you finally get to where there used to be a friendly cashier there is just a computer screen beeping at you and repeating orders to you "place the item in the bag" I sometimes still go in tgis store only because it is next to Lowes
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April 2022 by Sekou W.
After 30ish great experiences ordering cakes at Giant in Havertown, I've bought my last one. The man taking my order was extremely rude the whole time. He spent 5 minutes arguing why he shouldn't write down several basic instructions instead of the 5 seconds it would take to do so. Ultimately, the cake was wrong because he refused to write down what I was asking him to do. Done with Giant bakery.
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February 2022 by Jamie F.
I went here specifically for their large variety of freshly made food. I headed straight for the sushi aisle and also grabbed some precooked chicken wings. The sushi was delicious as usual and I was actually surprised by the wings because I never purchased them before. The sweet chili were our favorite. I also enjoyed their self check out with a large belt and bagging area. It made checking out so easy and convenient.
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February 2022 by Charlie E.
It's clean and has a huge selection of anything you could need (except for fabric softener for whatever reason!) Try their lava cake in their dessert section as well as their pesto. The cashiers are insanely slow, however, but self checkout makes it bearable here.
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August 2021 by S C.
Possibly the worst store in Delco. The store is filthy dirty, low on inventory and understaffed. I will go out of my way to avoid that store from now on.
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May 2021 by James Z.
Best run grocery chain in the country. Well managed and employees show it. Also great experience getting vaccine from giant!
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July 2020 by Susan C.
Bought cooked shrimp at Seafood Counter last Thursday. Were inedible the next day, spoiled. No wonder they were on sale.
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May 2020 by Carlton S.
was about to prep the ham for tomorrow and when i opened it found mold. and because of the coronavirus i can't return it so i just have to throw it out. so my mother's day dinner is shot to hell. i won't ever buy another one from giant
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March 2020 by Krystal L.
Hello to my Yelp Family!!! I wanted to add to this review, another employee, Maydi. You can find Maydi at the Self- Checkout. Maydi is quite helpful, polite and efficient whenever I see her. I didn't want to leave her out - Yelp Family!! Til the next review!!!! Check out my Gofundme/Fundraiser: