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“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
“Assistant manger Muhammad was fantastic and helped with all of questions and spent a lot of time being patient and explaining everything too me ! Above and beyond! Recommend coming here for any of your needs!”
“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“Dealing with anything technical is a challenge for me. I’m usually accompanied by one of my sons. Today Ali walked very patiently through the process with me. He was terrific! He explained my choices, discussed the products and made everything so easy, I didn’t need my sons.(don’t tell them)”
“Excellent customer service, quick, professional and my phone was repaired within the hour. Have used them twice now and would definitely recommend after both experiences.”
“It’s hard to believe that this could happen leaving a Verizon store, but the above-and-beyond service I got for more than a 90 minute tricky problem had me leaving feeling I was royalty—or at least had 2 personal assistants working diligently on my behalf.
Possibly because their fraud department was protecting me from identity theft, my desire to reactivate a former line required internal security clearance second only to the CIA.
Jake, leading the way with intelligent support from Mike, figured out a peculiar glitch and stayed with me every minute of the way through a series of well-intentioned but arduous steps requiring repititious validations and obstacles taking—seriously—over 90 minutes. Jake stayed focused and non-exasperated with the security people even when we had to repeat tests…and like a good coach, sent me encouraging glances when my own patience wavered. Mike showed a lot of common sense and real involvement with the mission.
I give these guys the highest marks in seriousness of purpose AND empathy. What could have been a nightmare became a warm collaboration.”
“I was helped by Mark, Sofi, and Liam and they were amazing. So kind and knowledgeable and did everything they could to keep my bill around the same price. I was surprising my mom with a new phone and because she’s also on the account, they helped me keep it a secret from her. I’ve been coming to this location for years and have always had a positive experience!”
“Elias was very helpful and informative and set me up with a new phone, new plan, new iPad and I am very pleased with the service and this is my new go to Verizon store.”
10AM - 5PM
348 W Dekalb Pike, King of Prussia
Mobile Phones
“Alex ,fixed my phone in 10 min. While I waited took a power switch from my old phone and replaced with broken power switch back in business. Thank-you Alex. CPR CELL REPAIR PUT THE BEAT BACK IN MY PHONE.”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Took my iPhone 11 to get fixed the screen was cracked and there was black spots on the screen. Took 15 mins to replace screen customer service was amazing.. Will definitely come back if need be.”
“The young lady legna always helps me out every time any issues or problems I have she help me out great service always recommended this boost to all my family and friends”
“Isaiah was very professional and answered all questions. He knew exactly how to conduct himself and was very informative throughout the entire process. I love my new phone!”
“When I tell you there is nothing this man can’t fix or repair when it comes to phones & other devices I mean it! He’s amazing highly recommend I’ve been going to Dave for over 10 years to pay phone bills trade phones but phones phone repairs! He’s amazing!”
“Derrick was so helpful today! I needed to buy new iPhone camera protector parts, and Derrick not only helped me find really cute ones but also put them on for me. Thank you Derrick!”
11AM - 6PM
1000 Easton Rd, Wyncote
Mobile Phones
“Ashley and her colleagues were able to take care of my new service and assist with a now newly completed goal!! Thanks again for all your help and shout outs to Ms. Ashley!!”
“This phone store is top-tier I could never go anywhere else because the help I received was unmatched forever a loyal customer. Very advanced tech support here .”
“They were very helpful regarding a device that I had linked to my phone years ago. He had to call his supervisor to confirm that he could finish the transaction but I was okay with that. A co worker of his said it would be okay before but this guy had to check.”
“Must recognize three awesome verizon mobile employees.. NICK, CODY AND VIJAI... THEY HELPED ME SO MUCH, THEY WERE PATIENT AND KNOWLEDGEABLE AND FIXED ALL MY ISSUES TRANSFER FROM XFINITY AND PURCHASING MY PHONE. IVE BEEN TO MANT VERIZON STORE. BUT THESE THREE GENTLE WERE AWESOME and really should be recognized
Kevin scully”
“I am severely hearing impaired and my speech to text device collapsed. I also got kicked off the internet. Essentially I was helpless. Montrell figured out how to reaccess the internet AND return my speech to text device. He tested it with me and was very patient with someone who cannot hear. That was mroe than service. Montrell was kind.”
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“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”