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December 2023 by Barbara Harvey
always a pleasant experience at Jahnle Eye Associates. The atmosphere is friendly and all of the staff is helpful.
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November 2023 by Bernadette Anderson
I have been to the office several times for myself. I have seen Dr. Krespan and I have been more than happy with her expertise.Today, however, I tried to make an emergency appointment for my husband who really needed to be seen today. After waiting a good ten minutes, mostly on hold, trying to request an Emergency appointment with any of the doctors at any location, I was told sorry, tomorrow is the earliest he could be seen. Seriously???? for an emergency for an eye issue? Yes, he could go to hospital emergency room, but we all know what a process that is, and emergency rooms routinely will send you to eye specialist anyway. You don't mess with your eyes. So much for their so called emergency service. Very, Very disappointed!!!!!
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October 2023 by Helen Stange
Nicest people. Super patient with me and took care of all my concerns. Had to jump through hoops with insurance but they were there to take care of everything for me.
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July 2023 by steff saraullo
Dr Jahnle is the best. He takes pride in his work makes you feel relaxed. He is a very smart Dr and I feel secure with everything he says. All of the staff is nice and friendly. I wish every Dr and their staff was the same. I would never want to go to any other place.
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July 2023 by Anne Dougherty
Went in for an eye exam back in April, staff was polite. Don't recommend ordering glasses from them, since even after confirming my phone number with the sales person, they decided to call and leave a message with a random number (that I've never been associated with ever) back in May to tell me my glasses came in. I was told due to manufacturing delays, it could take 6-8 weeks for my glasses to come in, which is why I waited patiently for my call that never came.I finally call in July to see where my glasses are, they told me had to call me back, then they called back and told me my glasses were there 2 months ago, and stated that they just called a random phone number once instead of mine (I've had same number one had for 20 years and they didn't call that one) and couldn't explain why they had this number on my account. But I could schedule an appointment in several days to pick up my glasses, which was even more of an inconvenience. After I made my anger about this entire process clear, I was told that I could just pick up my glasses at the front desk that day.Well, I got my glasses. There's something wrong with the lenses, and since they're not returnable, I'm now out over $400 for my entire ordeal and have to go find somewhere else to go to get new glasses that I can actually see out of. Thanks for wasting 3 months and hundreds of my dollars. Save yourself time and money and don't bother going here.
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June 2023 by Bill Young
This was a great one stop shopping for all things eye care place. The surgeons are top notch. I took two stars off because they stopped accepting my VBA insurance for regular eye exams.ETA re: response ... I get that, I do, but $130 for an eye exam without the VBA is out of reach for folks, just means instead of something you get nothing and someone else gets the business.
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June 2023 by George Gouvas
Dr. Mekel was amazing with my son, who has ASD, dealing with him for his first eye appt. Extremely patient, professional, and gracious.
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June 2023 by john galek
the staff is the best of any medical office i've ever visited.very polite,helpful,knowledgable and kind.doctors are super.
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May 2023 by Barbara Mitchell
I’ve been a patient of Dr Jahnle for years and I’ve never had any problems. Pleasant and helpful staff. Short wait to see Dr. I’ve never felt rushed through my appointment. Dr. Answers all my questions. Great office. Barbara Mitchell
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May 2023 by Thomas Williams
Top notch organization. I appreciate the communication via email and text. Scheduling is easy and follow up is great. The doctors and staff are thorough and work great as a team. I highly recommend Jahnle Eye Associates for you eye care.
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May 2023 by Sara Coulter
Dr. Jahnle is a warm, caring and skilled professional. He listens to your concerns, takes the time to answer questions and to ensure you understand. Highly recommend!
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May 2023 by Heather Klein
Efficient, polite, knowledgable, and on time.Dr. Jahnle is always upbeat and explains everything he is doing and what the results mean. It’s a pleasure to be a patient here!
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May 2023 by Kathie McDougall
What a great experience at Jahnle Eye Associates. Everyone I came in contact with was friendly, knowledgeable and helpful. The office is a very busy, well-oiled machine. It's obvious everyone knows their role and the attention to me as a patient was fantastic. I didn't feel rushed. My concerns were heard and addressed. I'd recommend this practice to anyone.
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April 2023 by Kathi MacNeill
Dr Jahnle is the best. Always takes his time to explain situations, eye testing results, and all questions. I have never felt rushed in either office . Riddle and Havertown. Staff in both offices are friendly, seem to be happy everytime I go,Highly recommend Dr Jahle and his wonderful staff.
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April 2023 by Joseph Dougherty
The entire staff from the front desk to the nurse and doctor were knowledgeable, efficient and very pleasant. I transferred to Dr. Jahnle because my wife received great care there and I saw their sophisticated equipment and heard so much about Dr. Jahnle surgery skills. On top of that, the Doctor took the time to explain what he saw in my exam and what it meant for me. All very impressive.
