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“I only needed to do product return. It was an open uncramped space with calming music. The staff was kind in a way that seemed matter of fact, which felt more sincere/sustainable/undraining for them.
They seemed to be intent on communicating to all persons waiting. And I got out much sooner than I was worried about.”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
10:30AM - 5:30PM
8 N Lansdowne Ave, Lansdowne
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“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“Let me just say I don't EVER want to go to another TMobile location. I was trying to get a new phone for MONTHS and every other store kept saying I needed to put $500 down on a new phone. I come into this location and it was ZERO down for my new Samsung Galaxy 24 Plus Ultra. I'm so happy and excited about my new phone! Cudos Chelten Ave! I'll be back!”
“My wife dropped her phone, and I ran over it with the car. ( Really ) The staff was very understanding , after we all stopped laughing . She was able to get a promo phone. Kyle was very helpful... He should get a raise....”
“Had the best phone service experience ever! I had the pleasure of being helped by the store manager, Jay who was more than happy to help! A huge thanks and a big shout out to Jay for being so great!”
“Nick was so helpful when I called to ask for a personal hotspot. He even located a store with the device because his location did not have the device. Thank you Nick. ❤️”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Very helpful person....my whole family bought phones from him... Five star person..very good behavior.very kind . price is very cheap than any other store ♥️good quality products.love to visit this store”
“I went to the Xfinity Store to swap my TV cable box.Within about 5 minutes, I'd accomplished it with the help of friendly knowledgeable staff.Along with that, I was able to schedule a technician appointment.Definitely worth the trip.”
“I took a friend today to switch her service to Tmobile. Dealing with 2 special seniors is not an easy task, with forgotten passwords, etc. Donte H took on this task like a champ. He never got frustrated, his patience was remarkable. I have had Sprint/Tmobile since 2001. I never experienced this quality of service before. Thank you again Donte H.”
“Had the pleasure of dealing with Steve, the Retail Store Manager. Answered all my questions with ease. Extremely helpful. Thank you sir for the exceptional customer service.”
“Great experience with Chris, destroyed my phone at work the day before starting vacation. Went to two other locations closer and had terrible experience at both. Took the chance and drove further to Springfield and now it will be my go to spot going forward. Thanks Chris for making purchase of new phone quick and simple”
“This t mobile is awesome! They helped me out with all my issues and set me up for success with my new phone. Mike , Denise & Yannick all put in their expertise together to get us right :)”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Bo (sorry if spelling is wrong) helped me out immediately when the online techs couldn't. I had tried three times with online support and after failing to resolve my issue after a week, I went in to the store and had it fixed in less than the hold time waiting for an agent online.”
“I have no idea what I need to do, to get the uses which I need. The two gentlemen were extremely patient, and explained everything to me. In the end, they told me how to use my cell on WhatsApp so I don’t need to upgrade. They really made my day! ?”
“For cal, text, and unlimited data, the monthly cost is reasonable. Especially if you're flipping from one cell network to theirs. Upgrade or new cell phone and half the monthly rate in which I was paying, outstanding. Plus 5G, nice. Overall nice incentive.”
“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
“Excellent customer service I appreciate it the not sure if he was a manager and wish I remembered his name but he helped me change my phone plan from Xfinity to a T-Mobile customer finally yes I’m saying finally lol it’s been a while and let me know what deals ya had offer in the store and make sure I had apple care on my iPhone and even though was in their for an hour because of Xfinity I enjoyed the conversations and had us laughing and love that he mentioned the T-Mobile Tuesdays I have been waiting on and now I finally can join every Tuesday for the discount look out lol but I appreciate it so much and glad to be a T-mobile customer!!!!!”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
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“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”