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September 2024 by Nick Manzella
I’ve shopped at a handful of dealerships in the area and none have been better than this one. They’re one of the few left that keep the old values of a dealership. Where they don’t just see you as another dollar sign unlike others. The sales team, which I deal with Jason and Bob. Is completely honest with you about every step of the vehicle purchase process without hiding fees or adding backend product without telling you. Karma, the finance woman is always fun to sit down with. They also have some of the lowest doc fees and prep which is always nice with how costs have only gone up everywhere else. Scott in parts greets you right away either with a hello or a joke. On top of making sure to help with any parts for your vehicle you may need. Then Andy and Dan in service are some of the most knowledgeable I’ve met especially when it comes to the European and Ducati bikes specifically. I can not recommend them enough in every aspect of this dealership.
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September 2024 by Reed Boring
Meh ... Rode 2 hours to Montgomeryville Cycle Center. I am a BMW rider and always buy at least a T-shirt when stopping at a dealership. Read reviews on their website before I went and all were glowing reviews.
There was a veritable army of people working but no one offered me help. There was no one overseeing the BMW area specifically. I wanted a BMW twin stripe jacket ($699) and they had one but not my size. Tried it on to see the features and get a feel. Took it to the retail counter to see if they had one in my size. The guy at the counter seemed to be searching inventory on the computer and after several minutes he asked if I needed anything. I said no, put the jacked back and left.
I really wanted that jacket...
The next day I took another trip to Warhorse Motorsports in Camp Hill. Found the jacket, had help in fitting from a product specialist , received a discount, and they threw in a dealer T-shirt. Walked out happy. Pic is of my bike and my new jacket.
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September 2024 by Steven Wang
Mike from the helmet department is friendly, helpful, and knowledgeable. He is one of the few people in USA who are able to apply Personal Fitting System to the SHOEI helmet. With his help, my helmet fit perfectly now, I will never go other place if I need a new helmet
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September 2024 by Csaba Lorinczy
MCC has been my goto cycle center for 30 years. They have always treated me right.
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August 2024 by Christopher Williams
Bike was dropped off for a simple oil change and tire. Only had the bike for 2 weeks (I wasn’t aware the dealership I purchased it from did an oil change already).
These guys knew and still charged me for an oil change on a motorcycle that didn’t need it, the bike only had 500 miles on the current cycle. That was already shady.
My bike had 0 issues other than needing a rear tire and oil change. They told me it was making a noise from left side of bike? Weird considering the bike was newer.
Picked up my bike Saturday at 7:30, they told me they’re not sure what the noise is and to ride it home. Shouldn’t be anything serious.
Same day 8:25 I call them because the bikes locked itself in 2nd gear and threw me over the handle bars. They came and picked it up immediately and still haven’t touched it. 1 week later.
I’m fully convinced they did something to my bike and didn’t expect it to do what it did. If I knew I would have been going through this I would have never used these guys. My level of disappointment and anger are second to none. I’m really looking to go the legal route and see what I can do. Maybe even contact Ducati’s rep for this region to explain the nonsense this dealership is pulling.
Edit review
They gave me my bike with no oil and blew my motor. Confirmed from second authorized Ducati dealership. Now pressing full charges.
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August 2024 by JOHNNY STONE
Great experience and happy with my purchase..
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August 2024 by GL handy
The home for my bikes, meet the most awesome people and joined the DUCATI Philly DOC club
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August 2024 by jason arias
The first time I went to this place my experience with them was absolute ? ?? the whole job they did to my Motorcycle made it perform better. I want to appreciate Bob for all he tries to do to get a good customer service.... You gain a new customer for sure....
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August 2024 by Scala Peritus
This place has the best people. Friendly, and honest. Nothing but good experiences here.
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August 2024 by Braeden Zuk
I had a great experience buying a new bike I was in and out very quick.
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August 2024 by Serena Thorn
I bought my first bike here, Jason was wonderful. 10/10 will return for all my bike and gear needs
Kawasaki z500 2024
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August 2024 by Thomas Ritchie
Awesome staff and great customer service!
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August 2024 by Montr Legrand
Yes, this place is the best.
For your parts and service
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July 2024 by Dan S
need to hire people who know how to drive. your driver almost hit me because he thought the emergency lane is an exit license plate 8024
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June 2024 by Vijay Khanna
I'm new to the world of ATVs and as such, approached the process of purchasing a ATV with lots of questions and concerns. Frankly I didn't even know if I wanted to get one. Fortunately I got connected through to Christopher Denlinger and he was excellent. Very patient and he took the time to walk us through all the details. I didn't feel in anyway that we were being rushed into making a purchase and when we finally agreed to go visit him, it was delightful. I'm pretty sure we would have not made such an expensive purchase, had it not been for Chris.
