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“My UPS store from now on. The owner cares about his business and it shows. This is also the only UPS store that actually answers their phone and has a notary readily available. The other UPS stores in the area need to follow this model store. I travel past my old UPS store now just to go to town center for the service provided there.”
“There is a REASON this ups has a 4.7 and all the other stores struggle to get above 3 stars. Viraj (the store manager) is one of the nicest kindest people I have met in my entire life. Every time you walk in he smiles and says hello and treats every customer with respect and kindness. Best of all, he gets people in and out and if someone is having an issue with an order, he’ll have someone help them on the side so he can keep the line moving. I’ve never waited more than 2 minutes in line - I normally hate going to drop off packages but the people at this store are so nice it actually brightens my day! Cannot say enough good things!”
“Extremely satisfied with my experience. The woman who helped me was super friendly and quickly got my package processed and ready for shipment. Was in and out the door in about ten minutes.”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“I am a die hard fan of good customer service and need to give credit where it's due. The team at the UPS Store in Spring House is consistently helpful, patient, kind and professional when I visit. Kudos to awesome service! It is greatly appreciated. Thank you!”
“Staff are always friendly and greet me when I go in. I have not had long wait times and I love the option to be able to return and scan amazon items quickly on your own in the front .”
“Always a great experience here! The manager makes a point to remember consistent customers. We have had a PO Box for about a year now and they always make sure we are taken care of.”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“I'd like to give a huge shout-out to the Hatfield UPS branch for coming to my rescue today. Nory and Noah are exceptional—Nory has a fantastic smile and a great sense of humor, while Noah has an amazing personality and has always been incredibly helpful. I typically use UPS for all my shipping needs, and I’ll go out of my way to visit the Hatfield branch because of the excellent service they consistently provide. Thank you both for always being so supportive - especially today!”