-
September 2023 by Ron Tommassello
J's Auto Service went above and beyond for me when my car was in. Especially Christine who took my call. She worked with my warranty company and got them too cover everything!! I give J's Auto Care a 10 out of 10. I highly recommend them.Services: Engine repair
-
August 2023 by Peter Lamandre
Great service. Great communication. I love that they keep in touch without you having to call several times. They were willing to dive into my Cadillac when the dealership had me chasing my tail. Some places don’t want to touch your 15 year old car but they were happy to help. Now she runs like the day I brought her home. I recommend J’s to anyone, especially those who are tired of mechanics and dealers wasting your time.
-
June 2023 by ALBERT Dias
I have a 1995 Cadillac Eldorado that was in need of a head gasket. I wanted the NorthStar Performance kit installed I got the recommendation from Jake Wiebe's at NorthStar performance. After talking to John i knew he was going to do a good job. He took on the job along with a lot more work that had to be done. I shipped my car from Ct after speaking to John. J's Auto was the best repair service I have ever experienced. They kept me informed on the progress of my vehicle. Christine was available for updates. They were outstanding. I got my car back and it really runs like new I would highly recommend J's Auto to anyone looking for a quality repair shop They were super friendly and Very Professional. Great Mechanics and good people Al DiasServices: Auto battery replacement
-
June 2023 by James Mitchell
I took my Cadillac in for engine repairs. The customer service and repairs was outstanding!! The very pleasant and professional Ms. Christine handled the intake and kept me abreast of the work from start to finish. I recommend their services to anyone in need of auto repairs. A satisfied customer James Mitchell.Service: Engine repair
-
April 2023 by Badraddin B.
I've been taking my Mazda here for a few years . They are very nice and they provide excellent service and share a lot more information than any other oil change locations would. I highly recommend them.
-
April 2023 by Megan Bowman
Very fast service kept me in the loop. Great communication. This was an emergency situation my car was towed in they took care of me right away. Thank you for your e cellent work!Service: Electrical
-
February 2023 by Heather Young
Granted, I've only been there once. I just bought my 2019 Mazda CX-5 off the lease and decided not to schlep an hour to the dealer for an oil change and tire rotation. J's is convenient to my home, got me an appointment for the next morning, and has really good reviews. Now I know why.My simple maintenance appointment turned out to be a not-so-simple oil leak caused by a cracked cylinder head — a known issue for the car, but not by me. They took a ton of time, communicated regularly, and in the end sent me back to the dealer because the issue is covered under warranty.The following week, Christine checked in to see how the car was doing — I'll have it back today — and I told her that their diagnostics were spot-on. They are very conscientious, very honest, and it is clear how much they care.Services: Auto engine diagnostic
-
May 2022 by Eileen R
Excellent customer service. Friendly, professional and knowledgeable staff. When additional work is needed, they help you make the right decision for you and your car. Prices are good, honest not inflated.Services: Oil change
-
April 2022 by Ron Averett
The team at J's Auto is always accommodating and friendly. They go the extra mile to make sure my vehicle is in great shape and they set my expectations of what to be on the lookout for in the future so there are no surprises. True pros in all regards.Services: Battery
-
April 2022 by Kelly Grater
They were very nice and helpful from the very first phone call. It's hard now a days to find a good mechanic that won't rip u off. If ur looking for great service at a reasonable price this is the place. 2 ?Services: Steering & suspension repair
-
February 2022 by Erik Otterbach
J’s Auto has been my go to local shop for the past year, every interaction has been nothing but outstanding. Easy to get a hold of via phone and if they’re busy be sure to expect a very prompt return phone call. I’ve gone here for both large and small jobs requiring welding and the mechanics were very honest and straight forward. I’ve recommended using J’s to both family and friends and will continue taking my vehicles to J’s for years to come!Services: General repairs & maintenance
-
February 2022 by kruti vachhani
I am not an expert when it comes to auto care and leave it all to my husband ! I always brace myself going into a car dealer or mechanic and prepare myself mentally for the oncoming “pushy” attitude for the work that needs to be done! At J’s I was pleasantly surprised! Christine is great and blew me away with her knowledge and customer friendly response! Instead, she helped figure out what I needed and wasn’t pushing me to commit to anything and gave me the flexibility to choose without pressure. They’re helpful.Service: General repairs & maintenance
-
February 2022 by Richard Hain
I had a great experience at J's and will definitely be using them going forward. They worked with me as far as time frames to get my car looked at, and were upfront with what I should do and why. They communicated well in the beginning and throughout so I never had any surprises. Couldn't ask for more!Services: General repairs & maintenance
-
January 2022 by Jason DeSoto
Went in thinking my engine needed major work and was anticipating a huge repair cost.Christine called and told me the mechanic found some minor issues that were the cause of my problems and NOT what I thought!! They are honest and saved me a ton of money, labor & time. I love J’s Auto!! I am an engineer. I know maintenance, and all its ins and outs, its my job.No BS. These guys are great!!Services: Transmission repair
-
January 2022 by Judi Meyer
I cannot say enough about the excellent customer service and value J's Auto is. Kristine is professional, caring, and excellent at communicating. Above all I trust them.Service: General repairs & maintenance
