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February 2024 by J M
Swartz LIES: "We Believe in Great Design. And Great Communication, Too...Our designers love imagining gorgeous kitchens and baths...And, thanks to their finely-honed skills, education, and experience, they’re well-equipped to bring your dreams to life."As suggested I met with one of the members of Swartz Harrisburg PA "design team". In spite of the fact that I am must use walkers and canes to walk, I painfully got in and out of my car to visit their "DESIGNER" at his office and at HIS convivence to ask for some HELP! I asked for ROUGHS/IDEAS in the form of hand drawings for a bath/shower conversion. I followed up our meeting by supplying photos he requested.HE/SWARTZ COMPLETELY SNUBBED ME...NEVER INITIATED ANY COMMUNICATION WITH ME...NO DRAWINGS...NO LIST OF PRODUCTS...NO DESIGN REFERALLS,...NOTHING...COMPLETE WASTE OF TIME ! HORRIBLE WAY TO TREAT CUSTOMERS or any human being ...especially one that is handicap and made extra special efforts to make his request totally convenient for HIM and SWARTZ. CUSTOMER SERVICE TRAINING is desperately needed...FORMER CUSTOMER THAT WILL NEVER BUY FROM SWARTZ AGAIN
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February 2024 by Roselle Horst
Thank you to Jason Brooks for walking with us through our laundry room renovation. We appreciated how he communicated both in person and through email in all stages of the project. He was knowledgeable about his product lines and found us the right solution for our needs and budget.
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May 2023 by Christen Cooke
During our bathroom remodel we chose to stop at Swartz Kitchen and Bath as all of the cabinets in our home are Merillat brand cabinets from Swartz and have held up well over the 20 years we've been in our house. When I went in to get an estimate I was told that we would need to put down a $150 deposit that was non-refundable, however it would be applied toward our purchase if we bought from Swartz. I would have left had it not been for Karina Roth stepping in to say that she would be happy to help us and waive the fee. Karina was not only friendly, professional and courteous but very quick with her estimates and correspondence. Swartz pricing did not come in as the best pricing, however since Karina was so enjoyable to work with we decided to purchase through Swartz. I would highly recommend Karina Roth if shopping at Swartz.
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January 2023 by Jennifer Emond
I called in to inquire about service and while they unfortunately didn’t provide what I needed, the woman I spoke to was kind enough to talk through potential options of who I could call. Grade A customer service even though they knew I wouldn’t be a customer of theirs today.
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October 2022 by Randy LaCelle
The listing gives public hours, the door says "open to the public", but they are still doing by appointment only foolishness even after the tyranny has abated from the governor. Update your listing and make a correction so people don't drive there thinking you're a real public business. ?
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September 2022 by Kathy Boyd
I spoke w a man. Gave him my drawings but no return call. ?
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March 2022 by Lee Vanetten
Called me back promptly,i needed 48 inch cab,or 2 24inch...not alot in stock in white base cabinets...?Great people..
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January 2022 by Your Landlord
They have a clearance section where they sell all of their removed display kitchen and bath items. You'll find granite wet bars and all sorts of cabinets at a fraction of the retail price. You won't be sorry you checked out this place. Make sure you ask to be taken to the clearance warehouse by the loading dock.
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December 2021 by Bob Batchelor
Following a bathroom disaster, I sought help and guidance to replace my double vanity. The help I received from Claudia was both painless and professional. She helped me to pick the perfect unit and oredered everything I needed. Fanbloodytastic!
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November 2021 by Angela Liddick
Swartz is wonderful. Tim designed our dream kitchen and was amazing to work with from start to finish. He is the ultimate professional and a pleasure to work with. Beth is also wonderful. We love our new kitchen! Highly recommend them!Service: Remodeling
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October 2021 by Anita Briner
From the first phone call to make an appointment to my visit today to make changes and look at some more items, everyone has been so friendly and helpful. Also was told that our quote will be ready later today! That was quick!
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October 2021 by Gregory P Jordanoff
Claudia Ruello ,our design consultant at Swartz Kitchens and Baths was extremely helpful and resourceful with our project to replace our kitchen. counter top. Classic Rock the supplier invited me to view the pieces of quartz in their warehouse. Within two visits to our home the templet was made and the counter top was installed. The team from Classic Rock were great as well. I highly recommend Swartz Kitchens and Baths for any project that you might have.
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October 2021 by Tara Gross
We bought our new home, and found ourselves in need for new toilets in our bathrooms. We went to another local company, and were not thrilled with their service. Someone recommended Swartz to us as we needed to special order a toilet. We were beyond lucky to have been paired with Claudia. She was knowledgeable, patient, professional, and fun to work with. She picked up very quickly that my fiancé and I like to joke and have a good time. She was right there with us. We were extremely happy with our experience with Claudia. Fast forward a few months and we find ourselves with a busted pipe (oh the joys of homeownership). We made the decision to remodel our bathroom since we needed to bust open a wall anyway. We knew right away that our first call would be to Claudia! She helped us in every aspect. Claudia is truly a gem.I joke that I am going to start breaking things around my house so that I can go back and see Claudia, but in all seriousness, we will NEVER go anywhere else. Swartz will be our go to for all our kitchen/bath needs.I HIGHLY recommend Swartz, and Claudia for all your needs. The Swartz team is amazing.Service: Remodelling
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October 2021 by Karen Carroll
Swartz was so helpful in our bathroom remodel. Doug Hendrikson was a joy to work with. Helpful. Respectful. Patient. Everything you could possibly want when making these decisions. I would recommend them to anyone. Thanks to Keran Youells as well for your help and assistance.Service: Remodeling
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September 2021 by Matthew Seth
Friendly and helpful staff. Nice selection of products.
