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“Originally I was going to leave a 1star review for the lacking in customer service I received/ experienced today. This was my first time coming to FedEx to use their self service printer and between the challenges with that, and the discrepancy in a quote I received, I was ready to walk out without what I needed. However, I’m HAPPY to leave 5 stars solely because of the manager, Wayne! He was so empathetic and listened to my experience and how displeased with the initial interaction I was. Wayne went ABOVE and BEYOND to make this situation correct and easy on me to get what I needed done. Wayne, you are definitely in the right position and I thank you again for your kindness and service!”
“Showed up with 8 returns and was assisted by Jenny. She was so kind and pleasant even with my abundance of returns. Haha The best UPS employee I’ve had the pleasure of meeting! What a great location!”
“Priya provided outstanding customer service during my visit. She was incredibly helpful, knowledgeable, and efficient, ensuring that all my shipping needs were met promptly and with a friendly attitude. Her professionalism and dedication made my experience seamless and pleasant. Highly recommend her assistance to anyone visiting the UPS Store!”
“Dominic at Staples Harrisburg - Union Deposit Rd., was kind, helpful and very professional. I placed an online order that was not successfully processed and was provided misinformation earlier that day by another employee. Dominic went ABOVE and BEYOND to ensure that I left the store with my product. She needs a raise!”
“First time to avail DHL service. I got assisted promptly by the attendant/representstive, Julie. I was suprised when she gave me a discount. After few hours, the recipient of my package (from Philippines) messaged me that she got DHL notification with tracking number. Wow, that saved my time of doing it. Thanks so much.”
“The customer support was phenomenal! The young man whose name starts with K (sorry I can't pronounce nor remember his name!), at the Union Deposit Store, was the most helpful and ingratiating young man that I've ever encountered in any store! I so appreciated him, and hope that he'll be there if I ever have to go there again!”
“One of the better looking post offices I’ve ever been to. When I entered, the two women clerk were on their phones however I was able to get their attention and drop off. I could tell I was going to be hustled here,so I took my time and slowed them down.”
“1st, love this place. No issues, the 2 clerks that are always there are fun, happy, and make it a fun enjoyable visit everytime.
For those who say they are not, YOU, must have been rude, inconsiderate or just in a bad mood when you went in. Stop taking things out on these 2. They are employees and people. If you are nice they will do whatever they can to help you. If you come in rude with an attitude, well then you get what you give. Ive been there enough to see it all.
And as for Jade... lol you must be a miserable person by all your bad reviews. Just stay home, since it seems like the majority of the time you post bad reviews.”
“We drop packages off here for our Etsy shop several times a week. Most of the time we drop them in the bin and leave. Quick and easy. Once a month or so we have to pick up stamps or send a package. Their service seems to be as efficient as the customers ability to follow directions and be prepared.
I'd say the biggest issue here is parking. They only have one area of the parking lot with maybe 10 standard parking spots. There are another 3 up front next to handicap parking. Several times I had to park on the grass because everything was full.
Aside from the limited parking, I never had an issue using the standard services here.”
“As a business, we rely on the daily mail... both incoming and outgoing. After our completely awesome regular mail carrier (Bob) left, we really suffered. Our mail service became erratic. Sometimes we would only get one or two pieces of mail, or mail after hours, or mail shoved through the mail slot during business hours, or no mail at all for days. We're a business. We need someone to come in and check regularly for larger outgoing packages that will not fit into the outside blue mailbox. This went on for months. Then we got Lindsey! Her very first day she walked in and smiled; she said she'd take care of us and ANYTHING we needed, she would help us with. She also said she would be more than happy to swing back around and pick up any additional packages that we might have that needed to go out. Since she's been on our route, the mail comes regularly, reliably and with a smile - every day! She's everything a good postal carrier should be and more. She goes the extra mile. Thank you Lindsey! (Please stay forever.)”
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“Fast, comfortable shipping and printing service. Very friendly staff and ready to provide you with all their collaboration. Location Parking all without major complications quick access very practical. I highly recommend it….!!!!”