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March 2024 by Kait
Called to get information on oil and becoming a customer. The lady on the phone was ignorant the whole time and would not help with simple questions. She then stated she would call me back when she has time since I was “not listening” and she’s too busy. Due to the experience over the phone, will not be using this oil service.
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February 2024 by Jarvas Walwyn
Elderly parent was traveling and found they had no oil upon return. Company agreed to bring oil 10 gallons on weekend for $300. Delivery man called and tried to discourage elderly parent from weekend delivery. When parent insisted he said “poor planning” and hung up the phone. He called back and raised price to $650. Extremely poor customer service and business practices.
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February 2022 by Jeff Leuschen
Exceptional service and highly recommended. I am a new home owner and made several calls to other companies for a service appointment for my furnace. SOC was the 3rd company I called and they showed up and fixed my issue before the 2 other companies even called me to schedule an appointment. Someone was at my house within 2 hours, answered all my questions, fixed my issue, and even topped off my oil tank. Thanks, Mike!
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December 2021 by Thomas Smith
I've been getting heating oil from this company for over 20 years also furnace routine maintenance. Great company!!
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September 2021 by James Newton
I have been with them almost 1 year and I am very pleased with their service. Repair service was very prompt. Overall I would recommend them to anyone.
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August 2021 by Diane Shetz-Ficchi
we experience incredible customer service from both the order department as well as our delivery personnel who was extremely courteous.Would highly recommend this company for all your needs.
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June 2021 by James Stryker
A/C wasn’t working in a house I just purchased. Found this company’s info and meticulous records of servicing near the unit. This company had serviced the unit for over 10 years. Googled and read 24/7 service on their website - great! Called and was told that since I’m a new customer they won’t even “page” anyone to help. Called another 24/7 company and they gave me no problems. Never plan to try dealing with this company in the future. Shame, as the prior owner appeared to have a good relationship with them for a decade. Sorry I bought the house and thought I could rely on them too?
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March 2021 by Samantha Evans
Rude person who answered the phone. Horrible customer service.
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February 2021 by J R
So far they have been the friendliest. Fast. And pricing is competitive. So far this company has treated me right!
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September 2020 by Jennifer Alleman
Have been using service oil for years. They installed a new propane furnace and tank with wonderful service. They go over the top and always are great to work with. Competitive pricing on fuel and propane pricing. Melinda karns is always wonderful to deal with and goes out of her way to help in every way to get you the services that I was in need of
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June 2020 by Mike Leed
Great service all around!
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May 2020 by Mike Bechtel
These guys are great and affordable! They are very customer oriented and polite. We purchased a new home and they got out right away the same week to do a brief inspection and to give us a refill on propane the next day. I am very pleased with this company so far. If this changes I'll leave another review. DEFINITELY HIGHLY RECOMMENDED!
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February 2020 by jerry garcia
On time, best price and no hassle is how I would describe my dealings with the propane part of the business. Once I opened an account, I never shopped around cause they made it that easy.
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April 2019 by Michael Blum
Good company with a very responsive service department, even after hours. Sometimes you might have to wait for them, but they WILL ARRIVE and do the job, and that's the important thing. They are also very good at delivery of oil.
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April 2019 by Christopher Gilmour
I had a great experience with this company, the technician, Gary, was very knowledgeable and helpful, and felt the price was excellent for the work done. Overall I was very impressed and will have them back again should I need anything else done.
